Nusaiba Faruque Hridika
Winnipeg,Canada
Summary
Reliable professional with background in food service. Recognized for excelling at multitasking in fast-paced environments to prepare and serve food. Skillful in cleaning and organizing work areas before, during, and after every shift. Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Assistant
UM dining services
Winnipeg, Manitoba
09.2024 - Current
- Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
- Maintained kitchen sanitation standards to ensure the safety of staff and customers.
- Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.
- Set up banquet tables with appropriate linens prior to events taking place at the facility.
- Assisted chefs with line cooking during busy periods in the restaurant.
Food Service & Event Support
UM Dining Service
Winnipeg, Manitoba
04.2023 - Current
- Delivered food to an average of 5-7 events daily, maintaining a 95% on-time delivery rate.
- Managed hosting and services for events with up to 450 guests, consistently receiving positive feedback.
- Bartended at high-profile events for over 200 guests, demonstrating excellent customer service and alcohol safety.
- Reduced meal wait times through synchronized food prep processes, enhancing event flow and satisfaction.
- Assisted in portioning meals for large groups as needed.
Sales Associate
Reitmans
01.2024 - 08.2024
- June 2024 Employee of the Month for achieving the highest ECR capture performance in-store.
- Assisted customers with product selection, sizing and styling.
- Led daily tasks for cash registers and product returns using the POS system, identifying and resolving process delays, and improving checkout speed by 15%.
- Restocked shelves as needed to ensure sufficient inventory levels. Organized stockroom shelves according to size, color, or style.
- Maintained up-to-date knowledge of store merchandise and policies, while offering personalized assistance to increase customer satisfaction.
Team Member
Popeyes
02.2023 - 10.2023
- Processed over 100 daily transactions with 99% accuracy using the POS system.
- Assisted customers with product selection, ordering process, and responded to specific customized requests.
- Managed up to 120 drive-thru orders per shift, consistently achieving a 3-minute packing time.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
University of Manitoba
10.2024
Skills
- Customer Service and Communication
- Cash Handling and POS System
- Multilingual: English, Bangla, Hindi
- Shift Management
- Kitchen station organization
- Food safety and cleanliness
- Teamwork and collaboration
Certification
- Alcohol Serving Certificate, 2024
- Cannabis Retail Certificate, 2024
Timeline
Kitchen Assistant
UM dining services
09.2024 - Current
Sales Associate
Reitmans
01.2024 - 08.2024
Food Service & Event Support
UM Dining Service
04.2023 - Current
Team Member
Popeyes
02.2023 - 10.2023
University of Manitoba
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