Nury Barbosa
Venice
Summary
Dynamic hospitality professional with a proven track record at Golden Bay Hotels, excelling in customer engagement and effective multitasking. Enhanced restaurant efficiency through meticulous reservation management and fostering community among patrons. Detail-oriented and open to new challenges, I consistently deliver exceptional service while maintaining a professional appearance.
Overview
2
2
years of professional experience
Work History
Host and Server
Golden Bay Hotels
01.2018 - 01.2020
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Provided patrons with estimated waiting times during peak service hours.
Education
Bachelor of Arts - Film And Television
Universidad San Francisco De Quito
Galapagos Island06-2015
Skills
- Customer engagement
- Collaborative teamwork
- Effective multitasking abilities
- Proficient time management
- Open to new challenges
- Detail-oriented
- Professional appearance
- Reservations
- Managing event logistics
- Menu board art
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host and Server
Golden Bay Hotels
01.2018 - 01.2020
Bachelor of Arts - Film And Television
Universidad San Francisco De Quito