Nury Barbosa
Venice
Summary
Dynamic hospitality professional with a proven track record at Golden Bay Hotels, excelling in customer engagement and effective multitasking. Enhanced restaurant efficiency through meticulous reservation management and fostering community among patrons. Detail-oriented and open to new challenges, I consistently deliver exceptional service while maintaining a professional appearance.
Overview
2
2
years of professional experience
Work History
Host and Server
Golden Bay Hotels
01.2018 - 01.2020
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Provided patrons with estimated waiting times during peak service hours.
Education
Bachelor of Arts - Film And Television
Universidad San Francisco De Quito
Galapagos Island06-2015
Skills
- Customer engagement
- Collaborative teamwork
- Effective multitasking abilities
- Proficient time management
- Open to new challenges
- Detail-oriented
- Professional appearance
- Reservations
- Managing event logistics
- Menu board art
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host and Server
Golden Bay Hotels
01.2018 - 01.2020
Bachelor of Arts - Film And Television
Universidad San Francisco De Quito
Similar Profiles
JOAN AMIKHEJOAN AMIKHE
Accounts Officer at Golden Tulip HotelsAccounts Officer at Golden Tulip Hotels
Maria RichardsMaria Richards
Chef at Golden Crown HotelsChef at Golden Crown Hotels
Rashad WhitakerRashad Whitaker
Vice President at Golden Bay Security ServicesVice President at Golden Bay Security Services
Mason ShadelMason Shadel
Groundskeeper at First Baptist Church VeniceGroundskeeper at First Baptist Church Venice
Colleen ArcilesiColleen Arcilesi
Orthopedic Registered Nurse at Upper Chesapeake Medical CenterOrthopedic Registered Nurse at Upper Chesapeake Medical Center