Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Certification
Work History
Customer Service Representative
Serve Customers, Refill And Maintain Front Station
09.2023 - 12.2023
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
President School
Khujand, Sughd, Tajikistan
06.2023
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Languages
English
Full Professional
Certification
Smart Serve
Timeline
Customer Service Representative
Serve Customers, Refill And Maintain Front Station