Nurlane Hurbanova
Toronto,ON
Summary
Results-oriented Digital Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting, and project management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Assistant
Cleaning by Cosh
12.2022 - Current
- Created and maintained customer databases for sales tracking purposes.
- Developed and implemented digital marketing strategies to promote cleaning services, resulting in 5% increase in client inquiries and sales.
- Responded promptly to customer inquiries via phone calls or emails.
- Conducted market research to identify target audiences and tailored marketing campaigns to effectively reach and engage them.
- Generated leads through cold calling, networking and other methods.
- Initiated and maintained professional relationships with construction companies to offer specialized cleaning services.
Sales Coordinator
AB Housing
11.2023 - 06.2024
- Managed the end-to-end sales process for renting rooms to young professionals and students, from initial inquiry to lease signing.
- Maintained accurate records of all transactions, communications, and client interactions in the CRM system.
- Assisted in developing new business proposals for potential customers.
- Listed and managed rental properties on Facebook marketplaces.
- Leveraged online marketplaces to generate a 10% increase in rental inquiries and successfully convert them into tenants.
- Developed key customer relationships to increase sales.
Digital Marketing Intern
After Breast Cancer
08.2023 - 11.2023
- Developed content for websites, blogs, and social media platforms to increase brand awareness.
- Worked on graphic elements for digital campaigns such as logos, banners, brochures utilizing graphic design software.
- Participated in brainstorming sessions to develop ideas for innovative content, as well as monitored social media for trending news, ideas, feedback, researched latest trends and conducted market analysis.
- Crafted compelling content across websites, blogs, and social media channels to elevate brand visibility and engagement for upcoming events.
- Captured live moments during the events, curating impactful social media updates and produced post-evens content for social media channels.
Digital Marketing Assistant
O’Gir
01.2020 - 09.2021
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Tracked results from various marketing activities utilizing analytics tools like Google Analytics and Hootsuite.
- Generated content for various media platforms, such as websites and social media accounts.
- Conducted market research to identify potential customer segments and target markets.
- Provided administrative support to the Marketing Manager on a daily basis.
Retail Shop Assistant
Pull&Bear
02.2019 - 12.2019
- Ensured that all merchandise was properly tagged with price labels or scanned into the system for accurate tracking purposes.
- Restocked shelves with new inventory as needed throughout the day.
- Processed customer payments accurately and efficiently, including cash, credit, and debit transactions.
- Participated in regular inventory counts to ensure accuracy of stock records.
Education
Specialist Diploma - Digital Marketing
Toronto School of Management
12-2023
Bachelor of Arts - English Language And Literature
Oles Honchar Dnipro National University
06-2022
Skills
- Effective Organization
- Audience Analysis
- Microsoft Office
- Google Workplace
- Email Marketing
- Lead Generation
- Customer Service
- Sales Strategies
- Data Entry
- SMM
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Video Marketing
- Graphic Design
- Adobe Creative Suite
- Content Creation
Certification
- Google Analytics Academy - Google Analytics for Beginners and Advanced
- Digital Marketing Institute - Digital Marketing Associate
- Udemy - Product Management Marketing
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Turkish
Full Professional
Russian
Full Professional
Azerbaijani
Native/ Bilingual
Timeline
Sales Coordinator
AB Housing
11.2023 - 06.2024
Digital Marketing Intern
After Breast Cancer
08.2023 - 11.2023
Sales and Marketing Assistant
Cleaning by Cosh
12.2022 - Current
Digital Marketing Assistant
O’Gir
01.2020 - 09.2021
Retail Shop Assistant
Pull&Bear
02.2019 - 12.2019
Specialist Diploma - Digital Marketing
Toronto School of Management
Bachelor of Arts - English Language And Literature
Oles Honchar Dnipro National University
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