Nurlana Yusubova
Toronto,ON
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events.
Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Event Planner
Azerbaijan House In Canada
04.2023 - 09.2023
- Coordinated schedules and timelines for events.
- Coordinated with participating vendors during event planning.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Corresponded with clients to answer questions and resolve issues.
- Established working relationships with clients by organizing various events.
- Conferred with event staff at event site to coordinate details.
- Performed face-to-face meetings to finalize contract for services and event details.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Coordinated florists, photographers, and musicians for events.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Reviewed event bills to confirm accuracy and approve payment.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Developed post-event reports to determine effectiveness of each event.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Hired, trained and supervised volunteers and support staff required for events.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Office Administrator
Insurance King
06.2021 - 06.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Warehouse General Laborer
Adecco Employment Services
09.2020 - 03.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes, and balancing weight.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Completed over 50 customer orders each day in warehouse setting.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 20 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Manager
Bajwa Taxi
03.2013 - 08.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Associate
Melanie Lyne
01.2012 - 03.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
No Degree - Police Foundation
Centennial College
Scarborough, ON04.2018
Certificate - Security Training And Management
PSISA Training
Scarborough, ON01.2012
No Degree - Office Management And Accounting
Cégep Marie-Victorin
Montreal, QC04.2010
Skills
- Event Execution
- Contractual Obligations
- Status Reports
- Venue Selection
- Equipment Transportation
- Vendor Sourcing
- Event Staffing
- Microsoft Word
- Food Transportation
- Space Preparation
- Teamwork and Collaboration
- Loyalty
- Cooperation
- Professionalism
Languages
English
Full Professional
Russian
Native or Bilingual
Turkish
Native or Bilingual
Azerbaijani
Native or Bilingual
Timeline
Event Planner
Azerbaijan House In Canada
04.2023 - 09.2023
Office Administrator
Insurance King
06.2021 - 06.2022
Warehouse General Laborer
Adecco Employment Services
09.2020 - 03.2021
Manager
Bajwa Taxi
03.2013 - 08.2020
Sales Associate
Melanie Lyne
01.2012 - 03.2013
No Degree - Police Foundation
Centennial College
Certificate - Security Training And Management
PSISA Training
No Degree - Office Management And Accounting
Cégep Marie-Victorin
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