Nuria Ahmad
Edmonton
Summary
Dedicated and meticulous, with a proven track record at Horizon for enhancing guest satisfaction through exceptional cleanliness and attention to detail. Expert in facilities maintenance and restroom care, I excel in efficient waste disposal management and fostering positive interactions. My commitment to excellence and teamwork has consistently improved environment quality, showcasing my cleaning expertise and customer service focus.
Experienced cleaning professional prepared to maintain high standards in facilities management. Strong focus on team collaboration and delivering results. Reliable and adaptable with changing needs. Skilled in sanitation, floor care, and basic maintenance tasks. Positive attitude and strong work ethic ensure clean and safe environment.
Overview
5
5
years of professional experience
Work History
Janitor
ATCO
07.2022 - 08.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Maintained floor cleaning and waxing equipment.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
Kitchen Helper
Civeo
11.2020 - 06.2022
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Assisted chefs with various cooking tasks, contributing to the creation of diverse and delicious menu items for satisfied patrons.
- Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
- Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed food safety practices and sanitation guidelines.
Housekeeper
Horizon
02.2018 - 11.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
Education
High School Diploma -
Eastleigh High School
High School In Nairobi, Kenya06-2007
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Facilities maintenance
- Dusting proficiency
- Waste disposal management
- Skilled housekeeper
- Work orders
Languages
English
Full Professional
CSTS 2020
CSO
Food Safety
WHMIS2015
Timeline
Janitor
ATCO
07.2022 - 08.2023
Kitchen Helper
Civeo
11.2020 - 06.2022
Housekeeper
Horizon
02.2018 - 11.2020
High School Diploma -
Eastleigh High School
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