Nur-Aina S. Sacedon
Grande Prairie,AB
Summary
Client-focused expertise in providing exceptional experiences to guests. With over 10years’ experience in the hospitality industry in a front desk role, entertainment( kids club), executive administrative assistant and events coordinator. Renowned for active listening skills, exceptional teamwork ability, and capacity to identify and resolve customer service quality issues.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate Cashier
The Children's Place
12.2021 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
Sales Associate
Marshalls TJX Companies
10.2021 - Current
- Greet and welcome customer as soon as they arrive
- Processing sales transaction and receiving payments
- Assisting and helping the customers in their buying process
- Maintaining the presentation of sales floor, product signages and displays.
Banquet Sales Coordinator
One Central Hotel & Suites
11.2017 - 09.2020
- Meet with Clients
- Identify and book venues
- Event planning
- Supervise Event setup
- Oversee Event Execution
- Evaluate Event Success.
Fine Dining Receptionist
Bai Hotel Cebu
05.2017 - 10.2017
- Greet and welcome guest as soon as they arrive
- Answering, screen and forwarding incoming calls
- Provide basic and accurate information
- Answering guest inquiries.
Guest Services Officer
Quest Hotel & Conference Center Cebu
04.2014 - 10.2014
- Greet arriving guest, assign rooms, issue keys, and collect payment and billing information
- Answering questions and addressing complaints
- Perform accurate check-ins and check-outs of guest daily
- Run daily reports to check reservations for accuracy and identify any special request
- Anticipate and address guest service needs
- Performs any additional task which are assigned by management.
Outlet Cashier
Montebello Villa Hotel Cebu
08.2013 - 03.2014
- Handling all the cash transaction of the organization
- Receive payments by cash, cheques, credit cards and etc
- Checking daily accounts
- Guiding and solving queries of customer
- Maintaining monthly, weekly, and daily reports of transaction.
Administrative Assistant - Executive
Imperial Palace Waterpark Resort and Spa Cebu
08.2010 - 07.2012
- Managing inventory of assets and supplies for the office
- Scheduling and coordinating meetings, events and other similar activities in hotel
- Sending faxes and emails
- Answering the phone, and assisting in various daily operations
- Providing good quality of customer service.
Kids Club Attendant
Imperial Palace Waterpark Resort and Spa Cebu
05.2009 - 08.2010
- Must create safe environment for all the children attending the kids club
- Ensure all parents fill in the registration form their children correctly, containing the history of the child
- Create an inventory for all the toys, equipment at the club
- Ensure all equipment are clean and properly maintained
- Ensure to follow daily, weekly and monthly activity schedules as instructed by the Kids club supervisory.
Education
Skills
- Interpersonal Skill
- Teambuilding Skill
- Organizational Skills
Languages
English
Professional Working
Birthdate
05/27/91
Birthplace
Zamboanga City, Philippines
Height
5' 5" ft.
Citizenship
Filipino
Personal Information
- Age: 33
- Gender: Female
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Retail Sales Associate Cashier
The Children's Place
12.2021 - Current
Sales Associate
Marshalls TJX Companies
10.2021 - Current
Banquet Sales Coordinator
One Central Hotel & Suites
11.2017 - 09.2020
Fine Dining Receptionist
Bai Hotel Cebu
05.2017 - 10.2017
Guest Services Officer
Quest Hotel & Conference Center Cebu
04.2014 - 10.2014
Outlet Cashier
Montebello Villa Hotel Cebu
08.2013 - 03.2014
Administrative Assistant - Executive
Imperial Palace Waterpark Resort and Spa Cebu
08.2010 - 07.2012
Kids Club Attendant
Imperial Palace Waterpark Resort and Spa Cebu
05.2009 - 08.2010
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