Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nupur Gandhi

Sales
Toronto,ON

Summary

I am currently a passionate student at York University, Toronto. A graduate with, bachelor's in business, Torrens University, Sydney, Australia. I have always been fascinated by brands and Entrepreneurship. Inspired by them I have always been curious to know more about brands and businesses which encouraged me to pursue a business academic field which includes marketing, sales, CRM and more, aiming to use my knowledge of what I learn to satisfy the organization's requirements. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Subway Sandwich Artist

Subway Restaurant
02.2022 - Current
  • Handle customer
  • Store closing operations
  • Cash handling
  • Sandwich making
  • Store stock operations
  • Store opening operations
  • POS Operations
  • Attend Phone customer calls
  • Message taker
  • Face to face customer interactions

Sales Associate Intern

Jimmy Choo
06.2019 - 08.2019
  • Informing customers about upcoming promotions and sales
  • Organized company files and created support system to decrease workload and increase productivity.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.

Sales Assistant Intern

Giorgio Armani
04.2019 - 05.2019
  • Informing customers about upcoming promotions and sales via email, messages and calls.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Fielded customer questions to share information about products, availability and pricing.
  • Input credit and debit card payments in POS system to complete purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Certification in Makeup Artistry -

Bhumika Bahl

High School Diploma -

Modern Vidya Nikaten
Faridabad, Haryana
03.2016

Post Graduate Diploma - business administration

York University
04.2023

Post-Graduate diploma - International Business

Seneca College
04.2022

BBA - Business

Torrens University
Sydney
12.2020

Skills

  • Product Knowledge
  • Cleaning and Sanitizing
  • Guest Inquiries
  • Credit and Cash Transactions
  • Stocking and Replenishing
  • Time Management Skills
  • Refunds and Exchanges
  • Cash Drawer Management
  • Product and Service Sales
  • Verbal and Written Communication
  • Active Listening
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Customer Relations
  • Sales Expertise
  • Customer Relationship Management
  • Product Organization
  • POS Systems Expertise
  • Customer Service

Certification

  • Makeup Artist
  • Google Analytics
  • Client Relationship Management
  • Digital Marketing
  • Google Digital Garage


Timeline

Subway Sandwich Artist

Subway Restaurant
02.2022 - Current

Sales Associate Intern

Jimmy Choo
06.2019 - 08.2019

Sales Assistant Intern

Giorgio Armani
04.2019 - 05.2019

Certification in Makeup Artistry -

Bhumika Bahl

High School Diploma -

Modern Vidya Nikaten

Post Graduate Diploma - business administration

York University

Post-Graduate diploma - International Business

Seneca College

BBA - Business

Torrens University
Nupur GandhiSales