Numaysha Mahzabin
Halifax,Nova Scotia
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Team Leader
Tim Hortons
Halifax, NS
05.2022 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Led team of 10 members while providing exceptional customer service
Retail Associate
Bangla Shoppers
Dhaka, Bangladesh
02.2019 - 01.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Increased sales by 6%
Education
BBA -
Saint Mary’s University
Halifax, NS01.2025
Skills
- Building Customer Loyalty
- Security Practices
- Exceeding Customer Expectations
- Excellent Written and Verbal Communication
- Cash Register Operations
- Retail Metrics and Goals
Timeline
Team Leader
Tim Hortons
05.2022 - Current
Retail Associate
Bangla Shoppers
02.2019 - 01.2021
BBA -
Saint Mary’s University
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