NUMAIR SHAIKH

Store Manager

MR CALZONE PEMBINA (GFSInc)

10.2021 - Current

Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Supervised guests at front counter, answering questions regarding products.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed and implemented successful staff incentive programs to motivate employees.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reported issues to higher management with great detail.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Mitigated business risks by working closely with staff members and assessing performance.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Reduced operational risks while organizing data to forecast performance trends.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Raised property accuracy and accountability by creating new automated tracking method.

Summary

Overview

Work History

Store Manager

Education

High School Diploma -

Skills

Languages

Additional Information

Timeline

Store Manager

High School Diploma -

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