Nuh Salad
Edmonton,AB
Summary
Dynamic and dedicated restaurant waiter with proven expertise at Turquaz Kebab House, excelling in guest engagement and conflict management. Recognized for enhancing service quality and ensuring food hygiene, I effectively balanced cash handling while fostering a welcoming atmosphere, resulting in numerous customer recommendations and satisfaction.
Overview
1
1
Certification
Work History
Restaurant Waiter
Turquaz Kebab House
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flows
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawing
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
- Inspected dishes and utensils for cleanliness
Education
Bachelor Of Business Management (BBM) Degree - Business Administration And Management
Mount Kenya University
Kenya, Africa 06.2020
Skills
- Conflict management
- Beverage refills
- Soft drink service
- Banquet coordination
- Cash handling
- Guest engagement
- Food hygiene
- Problem-solving
- Cross-selling and upselling
- Service quality
- Food service delivery
- Customer service
- Table setting
- Allergy awareness
- Order taking
- Beverage knowledge
Languages
English
Full Professional
Certification
Food safety, WHMIS, First Aid/CPR/AED (Level C)
Software
Python, JavaScript, and HTML/CSS,
Timeline
Restaurant Waiter
Turquaz Kebab House
Bachelor Of Business Management (BBM) Degree - Business Administration And Management
Mount Kenya University
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