NUELLA EKUH Mbanwei
Restaurant Manager
Douala,Littoral
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Restaurant Manager
Restaurant La Note Bleue
05.2022 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Purchased food and cultivated strong vendor relationships.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Coordinated with catering staff to deliver food services for special events and functions.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Restaurant Team Member
Epic Food Restaurant & Lounge
03.2020 - 03.2021
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Arts - Economics And Management Science
Golfe University Institute
Douala, Cameroon 05.2001 -
High School Diploma -
Government Bilingual High School, Genie Militaire
Douala 05.2001 -
Skills
Menu Development
Operations Management
Customer Engagement
Recruitment
Schedule Coordination
Staff Management
Organization and Prioritization
Recipes and Menu Planning
Team Management
Supervisory Skills
Inventory Control and Record Keeping
Timeline
Restaurant Manager
Restaurant La Note Bleue
05.2022 - Current
Restaurant Team Member
Epic Food Restaurant & Lounge
03.2020 - 03.2021
Bachelor of Arts - Economics And Management Science
Golfe University Institute
05.2001 -
High School Diploma -
Government Bilingual High School, Genie Militaire
05.2001 -