NUBE DOLORES VASQUEZ
Richmond Hill,ON
Overview
10
10
years of professional experience
Work History
Cleaner Supervisor
Freelance
Vaughan, ON
07.2024 - Current
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Ensure compliance with company policies relating to health and safety at work; provide advice where appropriate.
- Assist in developing budgets for cleaning operations; identify cost-saving opportunities wherever possible.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Execute any cleaning activity when required
Operations Manager
Lolita's Delicacies
Guayaquil, Guayas
09.2014 - 06.2024
- Managed cleaning and kitchen staff
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Addressed customer concerns with suitable solutions.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Skills
- Waste disposal
- Cleaning practices
- Budget Administration
- Cleaning and sanitation
- Supply Inventory Management
- Quality assurance and control
- Customer Service
- Quality Assurance Controls
- Staff Scheduling
Timeline
Cleaner Supervisor
Freelance
07.2024 - Current
Operations Manager
Lolita's Delicacies
09.2014 - 06.2024