Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Noevion Cole

Rio Linda

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Health Aid

Pacific Home Health
06.2024 - Current
  • As a Home Health Aide, I provide non-medical in-home care tailored to children and adults with developmental disabilities such as Down Syndrome and Autism.
  • I plan and participate in activities that are suitable for the individual's age and abilities, and assist with requested essential daily living tasks including meal preparation, personal hygiene, and ensuring the individual's comfort and wellbeing

Team Member/Trainer

McDonald's
11.2022 - 11.2023
  • As a Team Member and Crew Trainer, I was tasked with greeting customers, taking orders, answering questions, and making recommendations
  • Prepared food and drinks, kept workspaces clean, and worked with other team members and managers to make sure goals were met
  • Produced detailed training reports to comprehensively assess employee performance.
  • Reviewed training programs regularly and realigned strategies to meet changing needs.

Brand Representative

Hollister
07.2022 - 11.2022
  • As a Brand Representative, I was in charge of folding the clothes and making the store look presentable to customers
  • Worked with customers to help them find their sizes or to help them find a style of clothes they were comfortable in
  • Enhanced sales performance through effective communication of product features and benefits.
  • Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.

Education

B.S. - Business Administration And Management

Sonoma State University
Rohnert Park, CA
05-2028

Associate of Science - Nursing

Sacramento City College
Sacramento, CA
05-2027

High School Diploma -

Del Campo High School
Fair Oaks, CA
06.2024

Skills

  • Strong communication (verbal and written)
  • Problem-solving and critical thinking
  • Team collaboration and interpersonal skills
  • Time management and organization
  • Adaptability and flexibility
  • Leadership and mentoring
  • Creativity and innovation
  • Emotional intelligence
  • Proficiency in Microsoft Office
  • Data analysis and visualization
  • Coding and programming (HTML and CSS)
  • Documentation

Certification

CPR Certification

Timeline

Home Health Aid

Pacific Home Health
06.2024 - Current

Team Member/Trainer

McDonald's
11.2022 - 11.2023

Brand Representative

Hollister
07.2022 - 11.2022

B.S. - Business Administration And Management

Sonoma State University

Associate of Science - Nursing

Sacramento City College

High School Diploma -

Del Campo High School

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Noevion Cole