NOVA VARGAS
Citrus Heights
Summary
Organized and motivated professional with strong time management and organizational skills. Seeking entry-level opportunities to contribute to company growth while enhancing abilities. Demonstrates a proactive attitude, quick learning capability, and effective communication skills. Committed to supporting dynamic teams and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Transaction Settlement Analysis
eXp Realty
01.2022 - Current
- Review Transaction Files and Confirm Accuracy
- Commission Disbursements
- Balance and Settle Files
- Agent, Title/Escrow Communication
Dangerous Goods Specialist
Fedex Express
12.2022 - 06.2024
- Inspecting Hazardous Shipments
- Data Entry and Accuracy
- Following Compliance with IATA Regulations
- Driving Cargo to be Transported Via Air
Screener ER/ Main
Dignity Health
11.2020 - 01.2022
- Executed clerical triage and managed phone inquiries to ensure timely and effective communication with patients and families.
- Accurately recorded vital signs and essential patient information to facilitate informed decision-making by healthcare providers.
- Conducted symptom checks and validated vaccination records.
- Maintained composure while diffusing challenging situations to foster a supportive environment for patients.
- Ensured compliance with HIPAA regulations to protect patient confidentiality.
Senior Service Agent
FedEx Express
10.2020 - 10.2021
- In-control, Closing Recap, and Courier Reports
- Customer Service and Driver Follow Ups
- Fraud surveillance, EOps Screen Reading, Mass Entry Scans
- Payment Processing, Account Managing
Caretaker
IHSS
01.2018 - 01.2021
- Managed outbursts and sensory overload situations to maintain a safe environment.
- Guided tasks from start to finish to ensure clarity and completion.
- Applied behavior processes to support individual development and learning.
Education
High School Diploma -
Visions In Education
Carmichael, CA05-2013
Skills
- Compliance adherence
- Data accuracy
- Client communication
- Task prioritization
- Transaction processing
- Time management
- Multitasking
- Financial reporting
- Customer service
Timeline
Dangerous Goods Specialist
Fedex Express
12.2022 - 06.2024
Transaction Settlement Analysis
eXp Realty
01.2022 - Current
Screener ER/ Main
Dignity Health
11.2020 - 01.2022
Senior Service Agent
FedEx Express
10.2020 - 10.2021
Caretaker
IHSS
01.2018 - 01.2021
High School Diploma -
Visions In Education