Novaiah Little-Kong
San Bernardino
Summary
Dynamic and adaptable team member with a proven track record at Wingstop, excelling in customer service and problem-solving. Recognized for mentoring new staff and enhancing productivity. Strong communicator with excellent time management skills, consistently maintaining a clean and organized work environment while thriving under pressure.
Overview
1
1
year of professional experience
Work History
Wingstop
Team Member
09.2024 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Maintained a clean, sanitary, and organized work environment in compliance with Wingstop’s health and safety standards
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Citrus Valley High School
Redlands, CA06-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
Timeline
Wingstop
Team Member
09.2024 - 08.2025
High School Diploma -
Citrus Valley High School
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