Results-driven Quality Assurance professional with extensive experience at Behaviour Interactive, excelling in test case development and issue management. Proven ability to enhance testing processes through effective communication and collaboration.
Overview
10
10
years of professional experience
Work History
Development Quality Assurance
Behaviour Interactive
Montreal, Quebec
07.2022 - Current
Tracked, entered, and assigned issues in Jira, ensuring proper vetting and closure per industry standards.
Developed simplified test cases for internal and external testers using existing data.
Collaborated with developers, backend teams, and designers to verify accurate feature implementation.
Conducted regular backend testing to confirm proper data tracking into client systems.
Authored documentation on Confluence for clarity and reference.
Created test cycles for both internal and external testers to enhance testing processes.
Functional Quality Assurance
Square Enix West
Montreal, Quebec
06.2020 - 07.2022
Executed comprehensive functional testing of software applications for requirement compliance.
Performed regression tests on issues submitted by team members and self.
Tracked test plans and timings using TestRail for effective monitoring.
Collaborated with team members on complex test cases requiring multiple testers.
Consistently met deadlines and milestones aligned with business objectives.
Merchandise, Postal Clerk and Supervisor
Rexall Drugstores
Ottawa, Ontario
09.2015 - 07.2020
Processed incoming and outgoing mail with accuracy and efficiency.
Managed inventory of postal supplies, ensuring consistent availability.
Prepared outgoing mail for shipment by weighing packages and affixing postage.
Sold stamps, services, and packaging to meet customer needs.
Trained and mentored new staff in customer service standards.
Supervised daily operations to maintain optimal store functionality.
Utilized point-of-sale systems to manage inventory levels effectively.
Education
High School Diploma - Graphical Arts Certificate
Sir Wilfrid Laurier Secondary School
Ottawa, ON
01.2009
Skills
Quality assurance and testing
Test case development
Issue tracking and management
Effective communication
Backend testing
Documentation and reporting
Team leadership and assistance
Task delegation
Summary - Known For
Excellent communication and interpersonal skills
Taking initiative for learning new skills and processes