Nova-Lee Ragan
Kimberley,B.C.
Summary
Motivated business professional bringin 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner Operator
Grime Fighters Clean Co.
09.2019 - Current
- Startup of business grew to 3-4 employees, over 35 long standing residential clients, with up to 5 Air BnB, commercial and post construction clients
- All office administration duties including invoicing, billing, emails, scheduling, logistics strategies, payroll, inventory, ordering and purchase of all supplies and equipment, filing GST and taxes, banking proficient in QuickBooks program, insurance, licensing
- Management of employees – hiring procedures, training, scheduling, meeting deadlines and performance grading and bonuses.
Body shop - Detail Manager and Xpel Film Protection Specialist
Melody Ford
09.2013 - 04.2018
- Experienced and knowledgeable in management, that includes but not limited to supervision, training, task delegation, and performance management for employees
- Acquiring clientele for my department
- Developed AutoCAD skills and graphic design skills
- Acquired and executed custom decal design and application, including custom pin-striping
- Managed all aspects of operations including ordering, inventory, MSDS safety, billing, design, and application of products and services
- Developed extraordinary attention to detail while consistently working under deadlines.
Bartender/Server
Deweys Pub & Grill
06.2007 - 08.2013
- Developed an exceptional capacity for fast-paced work that required strong short-term memory, communication skills, and divided attention
- Led, supervised, and trained employees
- Consistently provided coverage for all managerial duties.
Pet Groomer
Scooby's Dos Pet Grooming
01.2001 - 02.2006
- Dog groomer-Cat groomer
- Bathing, nail clipping, ear cleaning, teeth brushing and all types of grooming and styling all breeds of dogs according to pet owner wants
- Running doggy bakery, making dog treats from scratch and filling customer orders.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie Alberta06.1994
Skills
- Extraordinary eye for detail
- Task management and working with deadlines
- Management and teamwork
- Communication and problem solver
- Assignment Delegation
Certification
- Serving It Right
- Level 1 and 2 XPEL Paint Protection Film Certificates
- Class 5 Driver's License
Languages
English
Full Professional
Timeline
Owner Operator
Grime Fighters Clean Co.
09.2019 - Current
Body shop - Detail Manager and Xpel Film Protection Specialist
Melody Ford
09.2013 - 04.2018
Bartender/Server
Deweys Pub & Grill
06.2007 - 08.2013
Pet Groomer
Scooby's Dos Pet Grooming
01.2001 - 02.2006
High School Diploma -
Grand Prairie High School
- Serving It Right
- Level 1 and 2 XPEL Paint Protection Film Certificates
- Class 5 Driver's License
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