Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Noura Alqubaisi

Woodland Hills

Summary

  • Built long-term relationships with customers by providing personalized service and support.
  • Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
  • Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Relationship Banker

Bank of America
Encino
06.2024 - Current
  • Assisted customers with account inquiries and transactions.
  • Educated clients on banking products and services.
  • Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
  • Collaborated with team members to route clients to small business, lending, or investments.
  • Researched customer inquiries regarding account balances, transactions, fees, interest rates.
  • Developed promotional strategies to attract new customers to the bank's products and services.
  • Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution.
  • Maintained cash drawer and balanced at the end of each shift.
  • Processed customer transactions accurately and efficiently.

Education

Bachelor of Arts - Sociology

University of California, Los Angeles
Los Angeles, CA
06-2023

Bachelor of Arts - 3D Animation & VFX

New York Film Academy
Burbank, CA
05-2021

Skills

  • Customer relationship management
  • Financial product knowledge
  • Transaction processing
  • Portfolio analysis
  • Risk assessment
  • Conflict resolution
  • Fluent in Adobe Suite Programs

Certification

  • Harvard Certification Cybersecurity

Accomplishments

  • Minor in Forensic Musicology at UCLA
  • Positive recognition for most amount of perfect client surveys
  • Rewarded for recognition from manager for creating solutions and client de-escalation tactics

Affiliations

  • Monetizing and managing social media accounts to researched audience demographics
  • Streaming and building community on Twitch
  • Professional song-writing plus mixing and mastering on FL Studio
  • Studying latest trends on Tiktok, YouTube, and Instagram to stay up to date for methods to draw in audiences

Timeline

Relationship Banker

Bank of America
06.2024 - Current

Bachelor of Arts - Sociology

University of California, Los Angeles

Bachelor of Arts - 3D Animation & VFX

New York Film Academy
Noura Alqubaisi