Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Nour Wahab

Nour Wahab

Ottawa,ON

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Assistant

Hello Upholstery Design
06.2021 - 09.2024

Extensive experience in calendar management, meeting coordination, and administrative support. Adept at organizing international travel logistics, preparing reports, and transcribing meeting minutes. Proficient in invoice processing and maintaining office efficiency through supply management and basic bookkeeping. Demonstrated ability to prioritize tasks and enhance executive productivity in fast-paced environments.

Customer Service Representative

First Aid 4U
06.2018 - 09.2020

Managed participant inquiries and providing comprehensive support for training programs. Proficient in coordinating registrations, processing payments, and delivering essential information about courses and certifications. Demonstrated ability to address customer concerns effectively while fostering a positive and supportive environment. Committed to enhancing the customer experience through exceptional service and attention to detail.

Customer Service Specialist

Discount Car & Truck Rentals
08.2016 - 05.2018

Specialized in managing customer inquiries and resolving issues to enhance the rental experience. Proficient in processing reservations, conducting transactions, and providing detailed vehicle information while upholding the highest service standards. Demonstrated ability to address customer concerns effectively and foster strong relationships, contributing to overall customer satisfaction and loyalty. Strong problem-solving skills and a commitment to delivering exceptional service in a dynamic environment.

Education

Certificate - Office Administration

Algonquin College
Ottawa, ON
06.2022

Diploma - Early Childhood Education

Algonquin College
Ottawa, ON
06.2015

Skills

  • Appointment Scheduling
  • File Management
  • Travel Coordination
  • Technical Support
  • Multitasking and prioritization
  • Customer and client relations
  • Staff Supervision
  • Leadership
  • Bilingual
  • Deadline-oriented
  • Mail handling
  • Invoice Processing

Certification

  • Office Administration

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working

Timeline

Executive Assistant

Hello Upholstery Design
06.2021 - 09.2024

Customer Service Representative

First Aid 4U
06.2018 - 09.2020

Customer Service Specialist

Discount Car & Truck Rentals
08.2016 - 05.2018

Diploma - Early Childhood Education

Algonquin College
  • Office Administration

Certificate - Office Administration

Algonquin College
Nour Wahab