NOUR JOLAN

South Surrey,BC

Summary

Multilingual professional with extensive experience in retail, hospitality, and automotive services. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in managing high-pressure environments while improving operational efficiency. Demonstrated success in building strong customer relationships and delivering exceptional service in fast-paced settings.

Overview

years of professional experience

Work History

Restaurant Staff

01.2020 - Current

Delivered outstanding customer service in a high-volume setting.
Managed orders, maintained food quality, and ensured cleanliness.
Collaborated with team members to optimize workflow.

Moving Truck Driver

lets get moving

Vancouver, British Columbia

03.2025 - 09.2025

Assisted in loading and unloading items with care and precision.
Operated moving trucks safely to transport customer belongings.

Cashier

01.2022 - 04.2022

Processed customer transactions quickly and accurately.
Assisted customers with inquiries, returns, and recommendations.
Maintained a balanced cash drawer and followed security procedures.

Tire Shop Assistant

01.2021 - 01.2022

Assisted customers in selecting and installing tires.
Developed technical skills and maintained high customer satisfaction.
Performed basic maintenance tasks and ensured worksite safety.

Education

High School Diploma -

British Columbia Institute of Technology

Burnaby

Skills

Bilingual: fluent in English and Arabic
Customer service and communication
Team collaboration and problem-solving

Retail and hospitality expertise
Cash handling and POS systems
Community engagement and leadership

Certifications And Volunteer Work

RCMP Youth Advisory Certificate, Completed over 140 hours of community service., Led and participated in youth outreach programs.

Timeline