Nouha Menara
Los Angeles
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Medical Consultant
Noa health Tr
Istanbul
06.2019 - Current
- Provided expert recommendations on patient care protocols and treatment plans.
- Collaborated with healthcare teams to develop comprehensive medical strategies.
- Analyzed clinical data to identify trends and enhance decision-making processes.
- Conducted training sessions for medical staff on best practices and compliance.
- Reviewed and assessed diagnostic reports to ensure accuracy and relevance.
- Facilitated communication between departments to streamline patient management workflows.
- Developed educational materials for patients on health conditions and treatment options.
- Engaged in discussions with stakeholders to address emerging healthcare challenges.
- Maintained up-to-date knowledge of advances in medicine through continuing education courses.
- Collaborated with other healthcare professionals to ensure quality patient care.
- Facilitated communication between different departments within the organization.
- Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
- Created and maintained electronic record management (EMR) systems to store data and develop reports.
- Checked medical trends, experiences and approaches.
- Educated patients about their health conditions and available treatment options.
- Monitored progress of patients during their course of treatment.
- Participated in regular meetings with physicians and other healthcare personnel.
- Developed patient care plans based on evaluations of individual needs.
- Performed administrative duties such as charting patient records, filing paperwork.
- Attended conferences and seminars related to advancements in medicine.
- Assisted patients with obtaining advanced treatment by referring to specialists.
- Welcomed guests and ensured a positive first impression at luxury hotel.
- Coordinated reservations and special requests for VIP clients with attention to detail.
- Provided information on local attractions, dining options, and transportation services.
- Developed strong relationships with local vendors to enhance guest experiences.
- Responded promptly to guest inquiries and resolved issues with professionalism.
- Directed incoming calls and messages to appropriate staff or residents.
- Offered personalized concierge services such as booking spa appointments or arranging transportation needs for guests.
- Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
- Assisted in arranging for restaurant reservations and limousines upon guest request.
- Arranged special accommodations for guests to enhance visitor experiences.
- Arranged airport transfers and local transportation for guests.
- Acted as a liaison between hotel management and guests to address special needs or concerns.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Arranged for translators and other special services for guests.
Distributor Sales Representative
International spa consulting
Tunis
01.2014 - 05.2019
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Associate of Applied Science - Spa Management
École Regine Ferrere
Paris 06-2013
Some College (No Degree) - Medecine
Universita Di Studi Firenze
Florence Italy Skills
- Team collaboration
- Customer relationship management
- Active listening
- Flexible and adaptable
- Leadership
- Training & Development
- Communication
Languages
English
Professional
Italian
Professional
French
Professional
Arabic
Native/ Bilingual
Turkish
Limited
Websites
Timeline
Medical Consultant
Noa health Tr
06.2019 - Current
Distributor Sales Representative
International spa consulting
01.2014 - 05.2019
Associate of Applied Science - Spa Management
École Regine Ferrere
Some College (No Degree) - Medecine
Universita Di Studi Firenze
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