NOUBASRA KARIM NATOLBAN
Cornwall,ON
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my time at Noubasra Karim. Adept at leveraging exceptional communication and fast learning skills to adapt and excel in dynamic environments. Demonstrated ability to lead with work ethic and integrity, significantly improving team efficiency and customer service quality.
Overview
7
7
years of professional experience
Work History
Cashier, Bin City
Noubasra Karim
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Set up new sales displays each week with fresh merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
Amazon
Warehouse Group
01.2020 - 10.2023
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Security Officer
Mall
08.2018 - 08.2021
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
Delivery Driver
Delivery Agent
03.2017 - 09.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
High School Diploma -
TR Leger Adult Con Ed Secondary School
Cornwall, ON06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Communication
- Team worker
- Fast learner
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier, Bin City
Noubasra Karim
04.2024 - Current
Amazon
Warehouse Group
01.2020 - 10.2023
Security Officer
Mall
08.2018 - 08.2021
Delivery Driver
Delivery Agent
03.2017 - 09.2018
High School Diploma -
TR Leger Adult Con Ed Secondary School
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