Gabriela Beltran Montoya

Oshawa,ON

Summary

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Overview

year of professional experience

Certification

Work History

Waitress

Ceramic Cafe

02.2023 - 08.2024

Provided excellent customer service while taking orders and addressing inquiries.
Assisted with menu knowledge to enhance guest dining experience.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining area for optimal guest comfort.
Adapted quickly to changing priorities in fast-paced restaurant environment.
Collaborated with team members to consistently provide efficient service during peak hours.

Education

Diploma - Protection, Security & Investigation (PSI)

Durham College

Oshawa, ON

04-2026

High School Diploma -

Écoel Secondaire Monseigneur-A.-M.-Parent

Saint-Hubert, QC

06-2024

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration

Attention to detail
Decision-making
Complaint resolution

Languages

Spanish

Native or Bilingual

English

Native or Bilingual

French

Full Professional