Frederic Manguerra
Scarborough,ON
Summary
Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers 3 years of library page experience, focusing on collections maintenance, shelving and redistribution of library materials and task prioritization.
Overview
4
4
years of professional experience
Work History
Library Page
Toronto Public Library
12.2022 - Current
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
- Interacted professionally with diverse populations while addressing their unique needs in a respectful manner.
- Trained in PSA duties.
Sales Associate
Zara
05.2022 - 12.2022
- Knowledgeable of store’s assets and merchandise
- Greets and assists customers with selecting products to purchase
- Follows loss prevention procedures and store policies
- Can lift 20-50 pounds and is able to remain standing for an entire shift.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Shoppers Drug Mart
05.2021 - 05.2022
- Provide excellent customer service and is always comfortable with customer interactions
- Maintains a thorough knowledge of store merchandise, and is responsible for handling and maintaining inventory
- Effectively communicates with co-workers in order to efficiently complete tasks
- Responsible for handling and ensuring quality customer service through customer transactions every time at the checkout
- Can lift 20-50 pounds.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - English
Toronto Metropolitan University
Toronto, ON06-2026
High School Diploma -
Mary Ward Catholic Secondary School
06.2020
Skills
- Knowledge of Dewey Decimal System
- Event Support
- Shelving Accuracy
- Exceptional organization
- Time Management
- Team Leadership
- Merchandising & Customer Service
- Library policies
Timeline
Library Page
Toronto Public Library
12.2022 - Current
Sales Associate
Zara
05.2022 - 12.2022
Cashier
Shoppers Drug Mart
05.2021 - 05.2022
Bachelor of Arts - English
Toronto Metropolitan University
High School Diploma -
Mary Ward Catholic Secondary School
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