Kathryn Sorenson
Overview
11
11
years of professional experience
1
1
Certification
Work History
Coordinator - Community Policing
North Vancouver RCMP
04.2017 - Current
- Customer Service - inquiries, complaints, concerns, lost and found property.
- Communicate effectively with internal and external clients to resolve issues quickly.
- All aspects of volunteer management including: recruitment, training, scheduling, risk assessment and implementing volunteer programs, as required.
- Office management - responsible for security, maintenance and scheduling.
- Purchasing supplies and equipment while adhering to fiscal constraints.
- Event and meeting planning.
- Support Community Policing Section in all aspects of program objectives.
- Access and issue accurate information from PRIME including: Police Information Checks, Warning Letters and file creation for found property.
- Prepare and distribute newsletters.
Acting Community Policing Supervisor
North Vancouver RCMP
01.2022 - 10.2023
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures and standards.
- Monitored workflow processes to ensure accuracy and timeliness of deliverables.
- Maintained accurate records, files and databases including Block Watch Society information.
- Conducted employee evaluations and documented overall progress.
- Encouraged collaboration among team members through positive reinforcement techniques such as praise or rewards programs.
- Organized weekly meetings with colleagues to discuss current projects, deadlines and other pertinent information.
Cell Guard
Squamish RCMP
05.2013 - 04.2017
- Maintained a professional attitude at all times while interacting with staff, clients and visitors.
- Controlled access to facility through proper admittance process.
- Circulated among clients and employees to preserve safety and well being.
- Applied knowledge of emergency procedures when responding to incidents quickly and efficiently.
- Displayed ability to remain calm and alert for long periods of time.
- Monitored cameras and alarms to care for individuals in cells and secure area.
- Adhered strictly to protocols set out by management while protecting confidential information.
- Demonstrated strong organizational skills when completing paperwork accurately and on time.
Certification
- Class 5 BC Driver License
- BCAA Child Passenger Safety Certificate
Timeline
Acting Community Policing Supervisor
North Vancouver RCMP
01.2022 - 10.2023
Coordinator - Community Policing
North Vancouver RCMP
04.2017 - Current
Cell Guard
Squamish RCMP
05.2013 - 04.2017