Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nosakhare Onaiwu

London,ON

Summary

Adept Machine Operator and skilled Forklift Driver with a proven track record at Diversey and The JOCO Foods, demonstrating a strong work ethic and exceptional teamwork abilities. Specializes in machinery operation and safety compliance, significantly enhancing workplace efficiency and safety standards. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Machine Operator

Diversey
09.2023 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Quickly shut down equipment in emergency situations following protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Forklift Driver

The JOCO Foods
02.2022 - 07.2023
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
  • Handled multiple tasks simultaneously to maximize work efficiency.

Customer Service Representative

Quadro Communications Co-operative Inc.
11.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Science - Computer Science

Benson Idahosa University
Benin City, Nigeria
2016

High School Diploma -

Rezheights High School
Benin City, Nigeria
2009

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Problem-Solving
  • Computer Skills
  • Teamwork and Collaboration
  • Workplace Safety
  • Safety Compliance

Languages

English
Professional Working

Timeline

Machine Operator

Diversey
09.2023 - Current

Forklift Driver

The JOCO Foods
02.2022 - 07.2023

Customer Service Representative

Quadro Communications Co-operative Inc.
11.2021 - 01.2022

Bachelor of Science - Computer Science

Benson Idahosa University

High School Diploma -

Rezheights High School
Nosakhare Onaiwu