Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NORVIN CAMPOS

Victoria,BC

Summary

Dynamic leader with a proven track record. Adept in operations management and staff development. Excelled in direct sales, boosting membership growth by over 30%. Skilled in inventory control and hiring, thrives on building high-performing teams and exceeding sales targets through innovative strategies and exceptional customer service.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

GoodLife Fitness
10.2023 - 10.2024
  • Onboarded and developed team of employees responsible for assisting new and current members toward achieving their health and fitness goals
  • Educated team on sales, and relationship building to drive new memberships and contribute to financial health of Club
  • Supported General Manager in day-to-day oversight and management of Club

Sales Consultant

Harris Dodge
03.2023 - 10.2023
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Understood buyers’ requirements and interests; matched requirements and interests to various models and built rapport
  • Closed sales by overcoming objections; asked for sales; negotiated price; completed sales or purchased contracts; explained provisions; explained and offered warranties, services, and financing; collected payment; delivered automobiles

Sales & Marketing Consultant

B2C
12.2021 - 03.2023
  • Developed strong foundation in business-to-consumer sales, with special attention to capitalizing on client hot-buttons and solution-selling.
  • Managed day-to-day responsibilities of independent Sales Representative to generate new customers in assigned high-volume territory (B2C)
  • Ensured productive and positive relationships with prospective customers
  • Have direct, face-to-face communication with customers through various sales methods
  • Executed promotions and meet and exceed sales goals
  • Built relationships, secured client acquisitions and completed client follow ups
  • Met performance targets for sales and quality

Sales Rep - B2B

Grand Valley Restaurant Equipment & Supplies LTD
12.2018 - 03.2021
  • Built business base by responding to customer calls and educated on products
  • Developed customer contact follow-up system that maintained and grew personal customer base
  • Prepared promotions and sales that built store development and maximized store performance
  • Monitored and updated company’s website

Sales Manager - Customer Service & Sales

Ashley's Homestore
03.2018 - 12.2018
  • Set sales goals for each Sales Associate with Store Manager
  • Met or exceeded established goals both on personal and team basis
  • Developed sales plans and strategies with Sales Associates and monitored their progress
  • Trained and coached Sales Associates on products, upcoming promotions, selling skills and administration
  • Ensured all guests received exceptional customer service
  • Motivated sales team to meet or exceed expectations
  • Recruited, hired, trained, and coached Sales Associates
  • Developed a customer contact follow-up system to maintain & grow a personal customer base

Sales Consultant

Fowler Hyundai
06.2017 - 03.2018
  • Worked with fellow staff members in various departments to provide customers with exceptional sales experience
  • Developed leads, qualified buyers and closed sales
  • Maintained rapport and previous customers
  • Suggested trade-ins and responded promptly to enquiries
  • Provided good customer service and communication skills

Sales Advisor

Planet Kia
06.2015 - 06.2017
  • Understood automobiles by studying characteristics, capabilities, and features; comparing competitive models; inspecting automobiles
  • Understood buyers’ requirements and interests; matching requirements and interests to various models; building rapport.
  • Demonstrating automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
  • Closed sales by overcoming objections; asked for sales; negotiated price; completed sales or

purchased contracts; explained provisions; explained and offering warranties, services, and

financing; collected payment; delivered automobiles

Education

High School Diploma -

Vincent Massey High School
Brandon, MB

Skills

  • Inventory Control
  • Operations Management
  • Hiring and Onboarding
  • Direct Sales
  • B2B Sales
  • Sales Strategies
  • Customer Retention
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant General Manager

GoodLife Fitness
10.2023 - 10.2024

Sales Consultant

Harris Dodge
03.2023 - 10.2023

Sales & Marketing Consultant

B2C
12.2021 - 03.2023

Sales Rep - B2B

Grand Valley Restaurant Equipment & Supplies LTD
12.2018 - 03.2021

Sales Manager - Customer Service & Sales

Ashley's Homestore
03.2018 - 12.2018

Sales Consultant

Fowler Hyundai
06.2017 - 03.2018

Sales Advisor

Planet Kia
06.2015 - 06.2017

High School Diploma -

Vincent Massey High School
NORVIN CAMPOS