Normandy Dela Cruz
San Lorenzo
Summary
Warehouse and logistics professional prepared for roles involving driving and order fulfillment. Background in managing inventory and ensuring accurate, timely deliveries. Known for teamwork and adaptability, with solid organizational and time management abilities.
Overview
7
7
years of professional experience
Work History
Driver, Warehouse Orders
Vesta Food Service
02.2023 - Current
- Managed inventory control by accurately tracking incoming and outgoing shipments.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Filled out load paperwork and DOT-mandated log books.
- Operated light trucks to deliver loads as far as [Number] miles from home location.
- Kept detailed records of deliveries and money received from customers.
- Operated delivery vehicles to transport warehouse orders efficiently.
- Coordinated loading and unloading processes to ensure timely order fulfillment.
- Inspected vehicles regularly for maintenance, ensuring safe operational standards.
- Trained new drivers on best practices for safe and effective deliveries.
- Implemented improved routing strategies, reducing delivery times and increasing efficiency.
- Collaborated with warehouse staff to streamline order picking processes, enhancing workflow.
- Developed safety protocols that minimized risks during transportation and loading operations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
Order Puller
Vesta Food Service
09.2018 - Current
- Operated delivery vehicles to transport warehouse orders efficiently.
- Coordinated loading and unloading processes to ensure timely order fulfillment.
- Inspected vehicles regularly for maintenance, ensuring safe operational standards.
- Trained new drivers on best practices for safe and effective deliveries.
- Implemented improved routing strategies, reducing delivery times and increasing efficiency.
- Collaborated with warehouse staff to streamline order picking processes, enhancing workflow.
- Developed safety protocols that minimized risks during transportation and loading operations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
- Verified accuracy of all deliveries against order forms.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Protected people and equipment from hazardous materials by using correct procedures.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Education
High School Diploma -
MAWAQUE HIGH SCHOOL
PAMPANGA PHILIPPINES03-2004
Timeline
Driver, Warehouse Orders
Vesta Food Service
02.2023 - Current
Order Puller
Vesta Food Service
09.2018 - Current
High School Diploma -
MAWAQUE HIGH SCHOOL