Softball
Norman Edmunds
Gas Bar
Cartwright,NL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
Gateway Ventures
Cartwright , NL
04.2011 - Current
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Worked flexible schedule and extra shifts to meet business needs.
Store Manager
North West Company
Winnipeg, MB
09.1998 - 03.2012
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Grade 11 - High School
Robert Leckie High School
Goose Bay Nl 09.1973 - 07.1974
Apprentice - Welding
Trade School
Happy Valley-Goose Bay, NL 09.1978 - 06.1979
Skills
First Aid/CPR
undefinedInterests
Hockey
Umpiring
softball hockey umpiring softball
played softball over 30 year
played hockey recreation for over 30 years
umpired softball games
reference
Reference
1)Ken Winters
709-896-5584(Home)
2)Carl Cull
709-896-3347(Work)
3)Ed Powers(RCMP)
709-896-3281
Timeline
Cashier
Gateway Ventures
04.2011 - Current
Store Manager
North West Company
09.1998 - 03.2012
Apprentice - Welding
Trade School
09.1978 - 06.1979
Grade 11 - High School
Robert Leckie High School
09.1973 - 07.1974
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