Softball
Norman Edmunds
Gas Bar
Cartwright,NL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
Gateway Ventures
Cartwright , NL
04.2011 - Current
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Worked flexible schedule and extra shifts to meet business needs.
Store Manager
North West Company
Winnipeg, MB
09.1998 - 03.2012
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Grade 11 - High School
Robert Leckie High School
Goose Bay Nl 09.1973 - 07.1974
Apprentice - Welding
Trade School
Happy Valley-Goose Bay, NL 09.1978 - 06.1979
Skills
First Aid/CPR
Multitasking Abilities
Excellent Communication
Good Telephone Etiquette
Active Listening
Written Communication
Interests
Hockey
Umpiring
softball hockey umpiring softball
played softball over 30 year
played hockey recreation for over 30 years
umpired softball games
reference
Reference
1)Ken Winters
709-896-5584(Home)
2)Carl Cull
709-896-3347(Work)
3)Ed Powers(RCMP)
709-896-3281
Timeline
Cashier
Gateway Ventures
04.2011 - Current
Store Manager
North West Company
09.1998 - 03.2012
Apprentice - Welding
Trade School
09.1978 - 06.1979
Grade 11 - High School
Robert Leckie High School
09.1973 - 07.1974