Norma Villanueva
Lake Elsinore,CA
Summary
Dynamic Registered Dental Assistant with proven expertise at New Smile, enhancing patient comfort and streamlining appointment scheduling. Skilled in dental radiography and infection control, I excel in team collaboration and patient education, ensuring a high standard of care and operational efficiency. Committed to ongoing professional development and delivering exceptional patient services.
Overview
14
14
years of professional experience
Work History
Registered Dental Assistant, Chairside
New Smile
Murrieta, CA
05.2015 - 02.2025
- Advanced professional development through ongoing attendance at continuing education courses on new dental techniques and technologies.
- Improved office efficiency by managing dental equipment, sterilization processes, and inventory control.
- Enhanced patient comfort by providing empathetic chairside assistance and maintaining a calm environment.
- Smoothly managed front desk responsibilities when needed including answering phones, scheduling appointments, collecting payments from patients.
- Increased patient education by providing oral hygiene instructions and demonstrating proper brushing techniques.
- Streamlined appointment scheduling, resulting in reduced wait times for patients and increased efficiency for the practice.
- Scheduled and confirmed patient appointments.
- Prepared patient X-rays and images for review by dentist.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Dr Dezas Dental Office
Perris, CA
02.2011 - 05.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Dental
UEI College
Ontario, CA06.2011
Skills
- Team collaboration
- Time management capabilities
- Dental software proficiency
- Oral hygiene education
- Prosthodontic care assistance
- Dental impressions
- Treatment room setup
- HIPAA compliance
- Dental radiography
- Patient education
- Infection control proficiency
- Sterilization techniques
- Patient scheduling
- Sanitation protocols
- Treatment room breakdown
- Appointment scheduling
- Patient services
- Insurance billing
- Oral surgery
- Equipment sterilization
- Exam room setups
- Dental procedure preparation
- Customer service
- Problem-solving
- Multitasking
- Oral surgery preparation
- Sealant application
- Surgical setup
- Implant placement assistance
- Prosthodontics
- Implant system knowledge
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Registered Dental Assistant, Chairside
New Smile
05.2015 - 02.2025
Dental Assistant
Dr Dezas Dental Office
02.2011 - 05.2015
Dental
UEI College