Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Norma Maier

Norma Maier

Calgary,Canada

Summary

Versatile Vault Clerk with [Number] years of experience supporting smooth bank operations. Resourceful, observant and well-versed in operation of both traditional and electronic methods of administering cash volumes. Dedicated team member with flexibility and willingness to support co-workers wherever necessary. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.

Overview

13
13
years of professional experience

Work History

Vault Clerk

Costco Wholesale
10.2013 - Current
  • Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
  • Processed transactions for floor staff and documented actions according to bank procedures.
  • Maintained, organized and stocked teller window areas.
  • Investigated staff out-of-balance conditions and instituted corrective procedures.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.
  • Supported, trained and encouraged [Number] employees to actively cross-sell financial institution service and product offerings.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Assigned and distributed workflow to support efficient and effective front line operations.
  • Received and counted incoming transfers from armored car services.
  • Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
  • Utilized manual and mechanical means to count and verify monetary values.
  • Investigated staff out-of-balance conditions and instituted corrective procedures

Member Service Associate

Costco Wholesale
10.2010 - 10.2013
  • My job, was to greet Members when they entered the Store. As well as when they exited, by checking to make sure they got everything they paid for.
  • I'm a very positive and professional person,and like to interact with people.
  • When you go into an establishment, you want to be greeted with a smile.

Education

GED -

Bishop Grandin High School
Calgary, AB
06.1971

Skills

  • Customer Service

Timeline

Vault Clerk

Costco Wholesale
10.2013 - Current

Member Service Associate

Costco Wholesale
10.2010 - 10.2013

GED -

Bishop Grandin High School
Norma Maier