Norma Hernandez
Moreno Valley
Summary
Compassionate IHSS Care Provider with expertise in meal preparation and emotional support. Successfully enhanced patient mobility and wellness through tailored assistance and encouragement. Proven ability to maintain a clean and safe environment while delivering exceptional personal hygiene support. Committed to fostering independence and dignity in daily living activities.
Overview
8
8
years of professional experience
Work History
IHSS Care Provider
IHSS
08.2025 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Housekeeper
J &J Model Home Care
01.2025 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Warehouse Packer
Volt Workforce Solutions
11.2024 - 01.2025
- Packed, weighed and shipped items per customer specifications.
- Reviewed orders to verify products met specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Organized items on racks, shelves and bins to maintain established order.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Clerk II
GXO Logistics
07.2021 - 09.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Assisted with onboarding of new employees.
Warehouse Worker
FedEx Supply Chain
07.2019 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Drove forklifts, pallet jacks and other equipment to move materials.
Warehouse Associate
Kimco Staffing Services Inc.
05.2018 - 06.2019
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean, orderly work environment free of hazards.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Worked safely around moving machinery.
Seasonal Worker
Amazon FC
12.2017 - 01.2018
- Created shipping labels to complete daily order processing.
- Operated manual pallet jacks and forklifts to move and store materials.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Operated tape machines, scales and label printers to package items correctly.
Education
High School Diploma -
Corona High School
06-2017
Skills
- Meal preparation
- Toileting assistance
- Laundry services
- Personal hygiene support
- Emotional support
- Dressing assistance
- Medication organization
- Patient transportation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
IHSS Care Provider
IHSS
08.2025 - Current
Housekeeper
J &J Model Home Care
01.2025 - Current
Warehouse Packer
Volt Workforce Solutions
11.2024 - 01.2025
Clerk II
GXO Logistics
07.2021 - 09.2024
Warehouse Worker
FedEx Supply Chain
07.2019 - 06.2021
Warehouse Associate
Kimco Staffing Services Inc.
05.2018 - 06.2019
Seasonal Worker
Amazon FC
12.2017 - 01.2018
High School Diploma -
Corona High School