Norma Godoy

• Met with clients to understand their needs, interests and motivations.
• Identified operational issues and introduced solutions to maximize efficiency.
• Cultivated strong customer, vendor and staff relationships by promptly resolving key issues.
Maintained high customer satisfaction ratings with well-trained, empowered team taught to go above-and-beyond
with service.
• Kept stock inventory up to date.
• Promoted company through social media, live events and other publicity media to increase brand awareness.
Helped team members tackle daily workloads with confidence through empowered training and motivational
strategies.
Directed and coordinated activities of businesses or departments concerned with production, pricing and sales of
products.
• Prepared staff work schedules and assigned specific duties.
• Supervised administrative activities directly related to making products or providing services.
• Adapted business operations for changing demands based on knowledge of industry and market trends