Summary
Overview
Work History
Skills
Affiliations
Timeline
Generic

Norm Fohring

Emsdale,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

References can be supplied upon request.

Overview

45
45
years of professional experience

Work History

Transportation Supervisor

Sysco Canada Inc.
Peterborough, ON
12.2022 - 02.2024
  • Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
  • Reviewed and verified records related to hours of service and delivery times.
  • Collaborated with other departments within the organization to ensure smooth coordination between teams.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Oversaw the selection process for new drivers ensuring they met all legal requirements before hiring. Conducted road tests and pre-trip inspection tests.
  • Prepared reports summarizing transportation activities such as deliveries completed, delays encountered.
  • Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
  • Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
  • Maximized workplace safety for all personnel by promoting culture of safety with well-engaged and satisfied employees.
  • Developed and implemented policies for efficient use of resources and improved customer service delivery.
  • Resolved customer complaints in a professional manner by providing appropriate solutions or alternatives.
  • Oversaw scheduling for day-to-day activities of 25 transportation employees between Bracebridge, North Bay, Timmins and Cochrane
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Prepared driver expense reports.
  • Daily understanding and use of Teamsters contract for drivers I supervised.

AZ Long Haul Truck Driver

Transport N Service Inc.
Guelph, ON
09.2020 - 10.2022
  • Transported LTL goods to and from specified destinations in accordance with delivery schedules.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas.
  • Inspected truck before and after trips, ensuring all equipment was in top condition.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and reported any irregularities.
  • Loaded, balanced and secured product to safely transport goods.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Maintained telephone and email contact with Shaw Tracking, and Dispatch to receive delivery and pick-up instructions.
  • Drove tractor-trailer combinations to transport and deliver products.
  • Established great relationships with customers.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Conducted emergency roadside repairs, installed tire chains and performed minor repairs when necessary.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors and dispatchers.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • I kept interior and exterior in top condition.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Managed unexpected emergencies and route changes .
  • Processed shipment documents neatly and efficiently for each load.
  • Updated logs with timely and accurate information meet internal requirements and DOT/MTO regulations.
  • Recorded expenses and maintained receipts.

Transportation Supervisor

Transport N Service Inc.
Guelph, ON
11.2009 - 08.2020
  • Conducted safety training for employees to ensure compliance with safety regulations.
  • Maintained records of all safety-related incidents and created reports detailing corrective actions taken.
  • Reviewed company practices and work processes to verify compliance with applicable regulations.
  • Performed all facets of this position to ensure highway and local drivers were compliant in Canada and the USA.
  • Instrumental in implementing ABORD and ELD logging.
  • Training 80 plus drivers on E-logs.
  • Responsible for orientation of all new drivers.
  • Performed road tests for applicants.
  • Disciplined drivers when necessary.
  • Recruiter for four years.
  • Highly involved in company obtaining a 97%CVOR rating.
  • Ensured all driver files complete, compliant and up to date.
  • Drug and Alcohol Certified collector.
  • Trained Safety and Coordinator Administrator.

Various

Transport N Service, Hoss Cartage, Flanagan Foodservice
Guelph, Kitchener, Ayr, ON
08.1979 - 11.2009
  • Jan 2009-Nov 2014 - Transport N Service - AZ Long haul driver, local driver
  • Hoss Cartage - Aug 2001 until Jan 2009 - Long haul AZ driver
  • Flanagan Foodservice - DZ Driver, deliveries 1979 - Aug 2001

Skills

  • Vehicle Maintenance
  • Fleet Management
  • Route Planning
  • Compliance Standards
  • Transportation Management
  • Safety Compliance
  • Transportation Regulations
  • Paperwork Management
  • Vehicle Inspections
  • FreightData
  • Safe Driving
  • Communication and Interpersonal Skills
  • Able to Lift 125 lbs
  • DOT Compliance
  • Exceptional Customer Service
  • Problem-Solving Capabilities
  • Safe Driving Practices
  • Road Safety Knowledge
  • Customer Service is #1

Affiliations

  • I enjoy spending time with my family
  • I am a "jack of all trades" and have spent a lot of my free time fixing , or helping others fix many different things involving mechanics, wood, vehicles, gardening, etc. . I am not afraid of hard work.
  • I enjoy outdoor activities, including sports, driving ATV's, motorcycles, etc. . I am physically fit.
  • Past Truck Rodeo Canadian Champion.

Timeline

Transportation Supervisor

Sysco Canada Inc.
12.2022 - 02.2024

AZ Long Haul Truck Driver

Transport N Service Inc.
09.2020 - 10.2022

Transportation Supervisor

Transport N Service Inc.
11.2009 - 08.2020

Various

Transport N Service, Hoss Cartage, Flanagan Foodservice
08.1979 - 11.2009

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Norm Fohring