Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Norm Dupuis

TORONTO,ON

Summary

Detail-oriented Production Coordinator with expertise in logistics management and team collaboration. Developed innovative solutions that enhanced operational efficiency and resolved product-related challenges. Strong communicator skilled in conflict resolution, driving smooth operations in fast-paced environments.

Overview

1
1
Certification
2
2
years of post-secondary education
18
18
years of professional experience

Work History

Film Industry

Entertainement Partners Canada
09.2015 - Current
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cafeteria Worker

Sysco foods
Thunder Bay, Ontario
01.2014 - 09.2016
  • Prepared cafeteria meals following Sysco foods food safety and sanitation standards.
  • Served meals and beverages to staff, customers, and visitors.
  • Stocked serving lines with Sysco foods products and supplies.

Customer Service Representative

Teletech
Greater Sudbury, Ontario
12.2011 - 09.2013
  • Managed inbound customer calls using TeleTech call center systems.
  • Resolved billing, account, and service inquiries for TeleTech customers.
  • Documented cases in CRM and updated customer records accurately.

Retail Worker

Value Village
Greater Sudbury, ON
04.2008 - 09.2011
  • Assisted customers with product selection and store questions
  • Operated cash register and processed sales transactions
  • Stocked shelves and organized merchandise displays

Education

Television - Radio And Television Broadcasting

Confederation College of Applied Arts And Technology
Thunder Bay
09.2012 - 09.2014

Skills

  • Production coordination
  • Set logistics
  • Call sheet coordination
  • On set safety
  • Problem solving
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Customer service
  • Cash handling

Certification

  • Drivers license
  • Whimis
  • Food handling

References

References available upon request.

Timeline

Film Industry

Entertainement Partners Canada
09.2015 - Current

Cafeteria Worker

Sysco foods
01.2014 - 09.2016

Television - Radio And Television Broadcasting

Confederation College of Applied Arts And Technology
09.2012 - 09.2014

Customer Service Representative

Teletech
12.2011 - 09.2013

Retail Worker

Value Village
04.2008 - 09.2011
Norm Dupuis