Summary
Overview
Work History
Education
Timeline
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NORIKO PLIMLEY

Burnaby

Summary

Strategic and innovative Senior Business Partner Professional with CPHR designation experienced working in the manufacturing, technology, retail, hospitality and entertainment, and law enforcement industries. Demonstrated history in translating business objectives into initiatives that improve employee performance, development, and engagement.

Overview

8
8
years of professional experience

Work History

Senior People & Culture Business Partner

Ballard Power Systems
04.2022 - Current
  • Providing strategic guidance and expertise to leadership for Operations, Advance Manufacturing and Quality teams in Canada, UK, and Denmark during globalization of the business.
  • Executing Cultural Change Management and Employee Experience, DEI programs.
  • Contributing to the High Potential Succession Program to ensure continuity in leadership and business including identification of talent and development planning.
  • Facilitating Insights Discovery Team Workshops across the organization to foster effective communication, self- awareness, and collaboration at all levels (NPS: 9).
  • Partnering with Talent Acquisition to internalize the hiring process for hourly production employees which saved the business ~$300k per annum.
  • Managing Leadership Development and Recognition Programs based on Employee Engagement Survey.
  • Working with Total Rewards and Finance Team for Compensation Analysis to ensure attraction, retention, and equity.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Infused and drove diversity practices into company culture, values and engagement initiatives to foster environment of inclusion and support.
  • Provided outstanding service to all individuals, promoting effective and lasting business relationships.

People & Culture Business Partner

Purdys Chocolatier
01.2019 - 04.2022
  • Recognized and rewarded for providing exceptional customer service to client groups.
  • Represented the company to manage conflict resolution, mediation, and interpretation of Collective Agreement.
  • Delivered P&C related programs on employee life cycle, retention, and employee relations to improve employee satisfaction.
  • Recruited 200+ seasonal production workers between August and November 2019, while continuing to manage all other required priorities and responsibilities.
  • Streamlined and increased efficiency of the Operations Department by strengthening relationships between management, external stakeholders, and front-line team members.

Human Resources Coordinator (Generalist)

Hard Rock Casino Vancouver
11.2016 - 12.2018
  • Represented the company to manage conflict resolution, mediation, and interpretation of Collective Agreement
  • Delivered P&C related programs on employee life cycle, retention, and employee relations to improve employee satisfaction
  • Recruited 200+ seasonal production workers between
  • August and November 2019, while continuing to manage all other required priorities and responsibilities
  • Streamlined and increased efficiency of the Operations
  • Department by strengthening relationships between management, external stakeholders, and front-line team members
  • Recipient of multiple GEM Awards for outstanding performance
  • Prevented significant financial loss (~$100k) to the company by reviewing and auditing BCLC requirements
  • Selected to complete Train the Trainer certification to facilitate training and leadership development programs
  • Monitored Medical Leave and Support process to ensure the safe return of employees to the workplace
  • Played a key role during a labor disruption / strike to ensure business continuity and revenue generation.

Human Resources & Labour Relations Assistant

Metro Vancouver Transit Police
09.2015 - 11.2016
  • Implemented improved agency-wide initiatives, such as new annual performance appraisals
  • Managed all administrative functions for Human Resources and Legal Department collaborating with TransLink as required
  • Conducted extensive research and analysis that assisted in the development of effective HR solutions and programs related to employee retention and attraction of new talent
  • Created a comprehensive written report and presented results to the
  • Advised Executive Management Team and Transit Police Board with recommendations to improve key HR metrics.

Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC

Diploma - Human Resources Management

Ashton College
Vancouver, BC

Designation - Chartered Professional In Human Resources

CPHR BC & Yukon
BC & Yukon

Certificate - Labour Relations

Queen’s University Industrial Relations Centre
Kingston, ON

Certificate - Conflict Resolution: Mediation & Negotiation

Justice Institute of British Columbia
New Westminster, BC

Certificate - Change Management

PROSCI
Vancouver, BC

Certificate - Insights Discovery Practitioner

Insights Discovery
Vancouver, BC

Timeline

Senior People & Culture Business Partner

Ballard Power Systems
04.2022 - Current

People & Culture Business Partner

Purdys Chocolatier
01.2019 - 04.2022

Human Resources Coordinator (Generalist)

Hard Rock Casino Vancouver
11.2016 - 12.2018

Human Resources & Labour Relations Assistant

Metro Vancouver Transit Police
09.2015 - 11.2016

Bachelor of Arts - Criminology

Simon Fraser University

Diploma - Human Resources Management

Ashton College

Designation - Chartered Professional In Human Resources

CPHR BC & Yukon

Certificate - Labour Relations

Queen’s University Industrial Relations Centre

Certificate - Conflict Resolution: Mediation & Negotiation

Justice Institute of British Columbia

Certificate - Change Management

PROSCI

Certificate - Insights Discovery Practitioner

Insights Discovery

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NORIKO PLIMLEY