NORHAN AHMED
Guelph,ON
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in different languages.
Overview
6
6
years of professional experience
Work History
General Labor Worker
Manufacturing
Oakville
01.2018 - 05.2024
- Followed safety protocols when operating machinery and equipment.
- Loaded lumber into saws to cut it into specified sizes and shapes.
- Assisted skilled workers in their duties.
- Assisted team members with maintaining orderly and clean workspaces.
- Maintained awareness of workplace hazards, diligently following department safety protocol.
Sales Agent
Online platforms
Toronto
01.2018 - 01.2019
- Exceeded monthly sales targets by effective sales techniques and relationship management.
- Assisted in the development of sales strategies and promotional activities.
- Managed a portfolio of clients, ensuring high levels of customer satisfaction and retention.
- Conducted product demonstrations and attended industry events to increase brand awareness.
- Handled customer inquiries and resolved issues promptly, maintaining a customer satisfaction.
Pharmacy Technician
Guardian Inter Pharmacy
06.2019 - 12.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Cosmetic Beauty Advisor
Shoppers drug mart
Fergus
10.2022 - 09.2023
- Provided customers with beauty advice, product recommendations and application techniques.
- Assisted in the selection of cosmetics, skin care, fragrance and hair care products to meet customer needs.
- Maintained an accurate inventory of all beauty products on hand.
- Performed cashier duties such as ringing up sales, processing payments and handling returns or exchanges.
- Ensured that all merchandise was well stocked, clean and organized.
Pharmacy Assistant
Shoppers Drug Mart
10.2022 - 09.2023
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Trained new pharmacy staff on computer system and drug management protocols.
Pharmacy Technician
Shoppers drug mart
Guelph
10.2023 - Current
- Accurately filled and labeled prescriptions, ensuring compliance with all safety and regulatory standards.
- Managed inventory, performed regular stock checks, and ordered supplies to maintain optimal stock levels.
- Assisted pharmacists in the preparation of sterile and non-sterile compounded medications.
- Processed insurance claims, resolved billing issues, and facilitated communication between insurance companies and patients.
- Provided exceptional customer service, including patient consultation on medication use, side effects, and storage.
Education
Pharmacy Technician Diploma - Mississauga
Algonquin Careers Academy
08.2020
High -
Elmassria American School
09.2018
Skills
- Ability to create and implement effective sales strategies that drive revenue growth
- Skilled in identifying and pursuing new business opportunities through various channels
- Expertise in negotiating terms and closing sales deals to maximize profit
- Excellent verbal and written communication skills for delivering compelling sales presentations
- Ability to work collaboratively with teams to achieve sales goals
- Comfortable with using various sales tools and technologies, systems, Microsoft Office, and social media platforms
- Consistently provided outstanding service, resulting in a customer satisfaction rating
- Efficiently managed time to complete tasks and assist customers during peak hours
Timeline
Pharmacy Technician
Shoppers drug mart
10.2023 - Current
Cosmetic Beauty Advisor
Shoppers drug mart
10.2022 - 09.2023
Pharmacy Assistant
Shoppers Drug Mart
10.2022 - 09.2023
Pharmacy Technician
Guardian Inter Pharmacy
06.2019 - 12.2019
General Labor Worker
Manufacturing
01.2018 - 05.2024
Sales Agent
Online platforms
01.2018 - 01.2019
Pharmacy Technician Diploma - Mississauga
Algonquin Careers Academy
High -
Elmassria American School
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