Driven and multilingual Pharmacy Assistant with a track record of enhancing customer satisfaction at Shoppers Drug Mart. Excelled in processing insurance claims and managing medication orders, showcasing strong attention to detail and excellent communication skills. Proven ability to work under pressure, complemented by a commitment to team building and a continuous learning mindset.
Responsible for entering and updating prescription and patient data as needed
Handling insurance claims and processing adjudications as needed
Assisting with the preparation and dispensing of medications
Coordinating with DC and McKesson to send and track medication orders
Organizing and stocking medications and supplies upon receipt
Managing prescription pickups and ensuring timely customer service
Responsible for entering and updating prescription and patient data as needed
Handling insurance claims and processing adjudications as needed
Assisting with the preparation and dispensing of medications
Coordinating with DC and McKesson to send and track medication orders
Organizing and stocking medications and supplies upon receipt
Managing prescription pickups and ensuring timely customer service
Responsible for entering and updating prescription and patient data as needed
Handling insurance claims and processing adjudications as needed
Assisting with the preparation and dispensing of medications
Coordinating with DC and McKesson to send and track medication orders
Organizing and stocking medications and supplies upon receipt
Managing prescription pickups and ensuring timely customer service
Ensure compliance of cashier/merchandising staff with store policies and operating procedures
Train cashiers and merchandisers in their job functions
Provide ongoing guidance and instruction to staff
Manage daily cash office inventory and cashier tracking
Ensure store employees maintain a professional image as per the Uniform Policy
Ensure shelves are clean, organized, and properly rotated.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction
Maintained a clean and sterile work environment to prevent cross-contamination and infection
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety