Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nor El-Houda Belabes

1080 Aldersbrook Rd London,ON

Summary

Driven and multilingual Pharmacy Assistant with a track record of enhancing customer satisfaction at Shoppers Drug Mart. Excelled in processing insurance claims and managing medication orders, showcasing strong attention to detail and excellent communication skills. Proven ability to work under pressure, complemented by a commitment to team building and a continuous learning mindset.

Overview

4
4
years of professional experience

Work History

Pharmacy Assistant

Shoppers Drug Mart Pharmacy 1254
08.2021 - 08.2024

Responsible for entering and updating prescription and patient data as needed

Handling insurance claims and processing adjudications as needed

Assisting with the preparation and dispensing of medications

Coordinating with DC and McKesson to send and track medication orders

Organizing and stocking medications and supplies upon receipt

Managing prescription pickups and ensuring timely customer service

Pharmacy Assistant

Shoppers Drug Mart Pharmacy 614
01.2023 - 04.2024

Responsible for entering and updating prescription and patient data as needed

Handling insurance claims and processing adjudications as needed

Assisting with the preparation and dispensing of medications

Coordinating with DC and McKesson to send and track medication orders

Organizing and stocking medications and supplies upon receipt

Managing prescription pickups and ensuring timely customer service

Pharmacy Assistant

Shoppers Drug Mart Pharmacy 1011
09.2022 - 04.2024

Responsible for entering and updating prescription and patient data as needed

Handling insurance claims and processing adjudications as needed

Assisting with the preparation and dispensing of medications

Coordinating with DC and McKesson to send and track medication orders

Organizing and stocking medications and supplies upon receipt

Managing prescription pickups and ensuring timely customer service

Store Supervisor

Shoppers Drug Mart 1254
12.2021 - 08.2022

Ensure compliance of cashier/merchandising staff with store policies and operating procedures

Train cashiers and merchandisers in their job functions

Provide ongoing guidance and instruction to staff

Manage daily cash office inventory and cashier tracking

Ensure store employees maintain a professional image as per the Uniform Policy

Ensure shelves are clean, organized, and properly rotated.


Dental Assistant

Morningstar Dental
02.2020 - 08.2022

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices

Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction

Maintained a clean and sterile work environment to prevent cross-contamination and infection

Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety


Education

Bachelor of Science - Medical Science

Western University
London, ON
04.2026

Skills

  • Very pleasant attitude, confident and dedicated to customer satisfaction
  • Fluent in French, Arabic, and English – oral and written
  • Knowledgeable in Microsoft Excel, Word, and PowerPoint
  • Strong attention to detail, adaptable to work under pressure
  • Excellent communication and teambuilding skills
  • Open-minded and always willing to learn

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Pharmacy Assistant

Shoppers Drug Mart Pharmacy 614
01.2023 - 04.2024

Pharmacy Assistant

Shoppers Drug Mart Pharmacy 1011
09.2022 - 04.2024

Store Supervisor

Shoppers Drug Mart 1254
12.2021 - 08.2022

Pharmacy Assistant

Shoppers Drug Mart Pharmacy 1254
08.2021 - 08.2024

Dental Assistant

Morningstar Dental
02.2020 - 08.2022

Bachelor of Science - Medical Science

Western University
Nor El-Houda Belabes