Summary
Overview
Work History
Education
Skills
References
Timeline
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Noreen Kassam

Coquitlam,BC

Summary

I am a highly-motivated woman/mother with the desire to take on new challenges. I am a Registered Nurse and have recently graduated from the Special Education Assistant Program. I have strong work ethic, exceptional interpersonal skills, hardworking, and an independent worker. I am devoted to giving every person I come in contact with, a positive and memorable experience while achieving personal and professional goals.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

Farinaz Kovacevic Notary Public
Coquitlam, BC
01.2023 - 01.2024
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
  • Scheduled appointments for management and staff
  • Maintained accurate department and customer records.
  • Prepared and prioritized calendars
  • Data Entry
  • Directed customer communication to appropriate staff
  • Handled incoming calls and directed callers to appropriate department or employee
  • Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
  • Directed customer communication to appropriate department personnel.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Administrative Assistant

KeysBridge Strategic Solutions-Home Renovations and Property Services
Surrey, BC
02.2018 - 06.2020
  • Answered phone calls and emails
  • Inventoried and ordered supplies for office
  • Scheduled appointments and meetings
  • Maintained accurate customer records
  • Sorted and distributed incoming faxes and emails
  • Prepared and prioritized calendars for upcoming jobs
  • Sent out quotes to customers for renovation or service jobs

Registered Nurse-Perinatal Unit

Burnaby Hospital
Burnaby, BC
08.2007 - 01.2013
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Monitored and managed various treatment and care interventions.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, tracked dosages and documented patient conditions.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Provided patient and family health education focusing on self-management, prevention and wellness.

Education

Special Education Assistant

Stenberg College
Surrey, BC
12-2024

Bachelor of Science - Registered Nurse

University of Victoria
Victoria, BC
06.2007

Associate of Science - Nursing

Langara College
Vancouver, BC
06.2004

Skills

  • Customer Service
  • Verbal and Written Communication
  • Problem-Solving
  • Reliable and Punctual
  • Service-Oriented
  • Self-Motivated
  • Multitasking and Prioritization
  • Flexible and Adaptable
  • Information Confidentiality
  • Family Communication
  • Documentation
  • Skill Building Support
  • Patient
  • Effective Communication
  • Social Integration
  • Reading and Writing Support
  • Relationship Building
  • Calm and Patient Demeanor

References

  • References available upon request

Timeline

Administrative Assistant

Farinaz Kovacevic Notary Public
01.2023 - 01.2024

Administrative Assistant

KeysBridge Strategic Solutions-Home Renovations and Property Services
02.2018 - 06.2020

Registered Nurse-Perinatal Unit

Burnaby Hospital
08.2007 - 01.2013

Special Education Assistant

Stenberg College

Bachelor of Science - Registered Nurse

University of Victoria

Associate of Science - Nursing

Langara College

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Noreen Kassam