Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noreen Manzoor

Oshawa,ON

Summary

Dynamic Sales Agent with HGS - Hinduja Global Solutions, recognized for achieving top performer status through exceptional client relations and tailored sales presentations. Leveraged resilience under pressure to expand the client base and boost referral rates, while utilizing sales software proficiency to enhance performance tracking and drive business growth.

Overview

4
4
years of professional experience

Work History

Sales Agent

HGS - Hinduja Global Solutions
02.2021 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Presented professional image consistent with company's brand values.

Education

High School Diploma -

Centennial College
Scarborough, None
03.2003

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Call control
  • Resilience under pressure
  • Sales presentations
  • Networking
  • Sales strategies
  • Making offers

Languages

English
Native or Bilingual

Timeline

Sales Agent

HGS - Hinduja Global Solutions
02.2021 - Current

High School Diploma -

Centennial College

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Noreen Manzoor