Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

NOREA SUN

Pleasanton

Summary

Self-directed Operations Coordinator with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team collaborative projects. Innate sales abilities and with 10+ years in customer service skills. Well versed in producing reports and auditing of employment documents.

Overview

years of professional experience

Work History

Recruiting Consultant

AppleOne Employment Services

01.2023 - Current

Conducted in-depth interviews with potential hires to assess experience, skills, and knowledge
Sourced and recruited qualified candidates for open positions through job postings, referrals, networking events, and other recruiting sources such as LinkedIn, Indeed, ZipRecruiter
Advised hiring managers on the selection process including developing assessment criteria, conducting structured interviews and making final decisions
Collaborated with Human Resources department staff members to ensure compliance with company policies throughout the recruitment process
Kept track of all activities related to recruitment such as applicant tracking systems, candidate sourcing tools, performance metrics reports
Exceeding recruitment goals with over 212% satisfaction, number 6 in Rookie Stack Rankings, 10k+ in monthly GM's, contributed to office growth with overall 28% increase
Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws on a monthly, and quarterly basis
Addressed harassment allegations, work complaints or other employee concerns.

Operations Associate

Apple One Recruiting

02.2022 - 12.2022

Liaised between customers and management to ensure smooth operations delivery
Managed daily functions of deskside support, including defining and implementing processes
Assessed function of newly implemented hiring systems or recruitment procedures
Reviewed daily financial reports and reconciled accounts to keep information current and accurate
Maintained Maximus Tax Credit for our branch office
Year to date I've helped bring in 15+k to add to the branch overall growth
Payroll Administrator for the office; processing approximately 80+ timecards each week
Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
Tracked personal and financial information of employees
Conducted background checks for potential candidates
Updated employee records in HR database system
Provided guidance on policies and procedures to employees and managers
Assisted with recruiting, interviewing, and hiring of new employees
Compiled reports based on gathered information using Excel.

Caregiver

Family

11.2019 - 01.2022

Personal Stylist

NORDSTROM

04.2009 - 10.2019

Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes
Provided one-on-one client consultations to ascertain fashion preferences and make professional recommendations which ensured satisfaction with new image
Consistently recognized by management for providing superior customer service
Created repeat business by developing long term relationships with regular customers to increase client base by 52%
Received the All Star award twice; 2011 at store 637 followed by another recognition at store 629 in the year 2013
Created multiple boards resulting in a 45 percent "buy through clicks"
Recruited, trained and mentored new stylist in successful strategies on sales and retention of clients
Accomplishments
Consistently maintained high customer satisfaction ratings via Google and Yelp
Number 6 in Rookie Stack Rankings as a Recruiter
Exceeded sales goals by an average of 102% during Anniversary Sale in 2012% in repeated business with a 42 % metric store sell through
Developed new business all generated from appointment selling at 45%