Nore Osmani Begolli
Waterloo,Ontario
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Volunteer-Strong Start
WRDSB
2023.12 - Current
- Help children recognize letters, a sound each one represents, how to learn words by sight and how to learn a word by using the sounds of its letters.
Store Associate
HomeSense
2019.10 - 2020.03
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Sales Associate
Dona Matoshi
2013.01 - 2015.08
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Administrative Assistant
VeVe Group
2011.01 - 2012.12
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
No Degree - Workplace Communication Skills For Professional M
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON10.2019
Bachelor of Arts - Law and Justice
University of Pristina
Pristina,Kosovo08.2013
Skills
- Customer Service
- Verbal Communication
- Relationship Building
- Organizational Skills
- Microsoft Office
- Multitasking
- Team Building
- Time Management
Languages
English
Professional Working
Albanian
Native or Bilingual
Timeline
Volunteer-Strong Start
WRDSB
2023.12 - Current
Store Associate
HomeSense
2019.10 - 2020.03
Sales Associate
Dona Matoshi
2013.01 - 2015.08
Administrative Assistant
VeVe Group
2011.01 - 2012.12
No Degree - Workplace Communication Skills For Professional M
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Arts - Law and Justice
University of Pristina
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