Work History
Education
Skills
Languages
References
Timeline
Generic

Norbert Gomes

8635 177 ST NW, EDMONTON,AB

Work History

Administrative Assistant / Events Coordinator

Exodus Accounting Professional Corp.
Yellowknife, Northwest Territories
2015 - Current
  • Implemented and oversaw streamlined record-keeping systems to safeguard sensitive data.
  • Provided efficient call management by delivering accurate information and directing calls appropriately.
  • Efficiently handled the coordination of mailings, ensuring accurate sorting and packaging of items for shipping through courier or postal services.
  • Utilized Microsoft Excel and similar programs to record data systematically in spreadsheets.
  • Ensured efficient functioning of office equipment including printers, copiers, and fax machines.
  • Managed office supplies inventory and placed orders when necessary.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Delivered information on products and services to customers.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted and assisted visitors while managing the front reception desk.

Warehouse Associate

Amazon / Anderson Last Mile
Edmonton, Alberta
2023 - 2024
  • Loaded finished goods onto delivery vehicles as needed.
  • Developed strong professional relationships with colleagues, ensuring outstanding customer satisfaction.
  • Ensured accurate assembly of customer orders by picking the correct number and types of products from stock.

Community Disability Rep.

Catholic Social Services
Edmonton, Alberta
2022 - 2023
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Maintained records of services provided, client progress, and goals achieved.
  • Collaborated with other professionals to develop treatment plans for clients.
  • Transported clients to appointments, social events, and other activities as needed.
  • Developed strategies to help individuals cope with their disability.
  • Encouraged independence by teaching skills needed for everyday life.
  • Helped clients access community resources, such as housing options or job training programs.
  • Analyzed individual abilities and needs to develop customized care strategies.
  • Created detailed and individualized plans to best support patients.
  • Coordinated patient care plans and communicated treatment steps to patients in collaboration with doctors and registered nurses.

Airport Security Screening Officer

GardaWorld Security Screening
Edmonton, Alberta
2022 - 2022
  • Ensured compliance with federal regulations regarding aviation security measures.
  • Verified passenger identification documents based on established criteria.
  • Developed strong working relationships with officers, supervisors, airline personnel, and passengers.
  • Maintained high customer service standards during screenings.
  • Assisted individuals with disabilities in navigating through security checkpoints.

Community Disability Rep.

J. Garnons Williams Ltd.
Nanaimo, British Columbia
2019 - 2020
  • Ensured patients received optimal care while fostering emotional well-being.
  • Maintained open communication with family members regarding the status of their loved ones.
  • Followed dietary guidelines provided by nutritionist or dietitian to prepare meals.
  • Helped clients maintain their physical strength by providing assistance with walking and stretching exercises.
  • Efficiently administered prescribed medications, monitoring patients closely for any adverse reactions or complications.
  • Aided clients with essential activities such as bathing, dressing and eating.
  • Offering compassionate assistance to patients and families in times of distress.
  • Ensured timely delivery of clients to their destinations for medical appointments and social activities.
  • Documented care plans, progress notes, and incident reports.
  • Monitored and communicated client behavior to supervisor and relevant staff.

Education

High School Diploma -

Ecole Sir John Franklin High School
Yellowknife, NT
06-2014

Bachelor of Social Work -

Vancouver Island University
Nanaimo, BC

Skills

  • Excellent communication techniques
  • Organizational Systems
  • Documentation And Reporting
  • Computer Skills
  • Microsoft Office proficient
  • IATA experience
  • Customer Service
  • Digital Literacy

Languages

French
Native/ Bilingual
English
Native/ Bilingual
Bengali
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant / Events Coordinator

Exodus Accounting Professional Corp.
2015 - Current

Warehouse Associate

Amazon / Anderson Last Mile
2023 - 2024

Community Disability Rep.

Catholic Social Services
2022 - 2023

Airport Security Screening Officer

GardaWorld Security Screening
2022 - 2022

Community Disability Rep.

J. Garnons Williams Ltd.
2019 - 2020

High School Diploma -

Ecole Sir John Franklin High School

Bachelor of Social Work -

Vancouver Island University
Norbert Gomes