Norah Leis
Kitchener
Summary
Dynamic Instructor Guard at City of Kitchener Aquatics, skilled in crisis management and customer service. Successfully taught diverse swim classes, enhancing student safety and engagement. Proficient in First Aid and CPR, ensuring a secure environment while fostering teamwork and communication among staff and students. Committed to promoting a positive learning atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Instructor Guard
City of Kitchener Aquatics
06.2022 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
High School Diploma -
Rockway Mennonite Collegiate
Kitchener, ON06-2025
Skills
- Teamwork skills
- Crisis management
- AED operation
- Time management
- Problem-solving
- Customer service
- Attention to detail
- Multitasking
- Excellent communication
- Standard First Aid with CPR-C certification
- National Lifeguard certification
Certification
- Standard First Aid with CPR-C
- National Lifeguarding
- Swim Instructor
Timeline
Instructor Guard
City of Kitchener Aquatics
06.2022 - Current
High School Diploma -
Rockway Mennonite Collegiate
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