Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nora Walker

Placerville

Summary

Dynamic Deputy Public Guardian with a proven track record at El Dorado County Health and Human Services, specializing in geriatric social work and intensive case management. Excelled in case management and care coordination, enhancing preparedness and client support through effective communication and collaboration. Skilled in adaptive decision-making and procedural growth, significantly improving service delivery and client outcomes.

Overview

9
9
years of professional experience

Work History

Deputy Public Guardian

El Dorado County Health and Human Services
01.2016 - Current
  • Intensive case management and care coordination for adults diagnosed with Dementia, severe mental illness, or developmental delay.
  • Assistance with determining appropriate level of care and securing placement in level of care deemed appropriate.
  • Regular and productive communication with court, family members, friends, placements, and community partners to ensure all food, clothing, and shelter needs are met.
  • Train new staff in security procedures, ensuring consistent adherence to company policies.
  • Establish emergency response plans, resulting in improved preparedness for critical situations.
  • Coordination with different service providers to meet clients' individual needs.
  • Kept case files updated, accurate and aligned with requirements.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Education

Master of Arts - Organizational Leadership

University of Massachusetts Global
08-2023

Bachelor of Arts - Psychology

Brandman University
Irvine, CA
06-2016

Skills

  • Adaptive decision making
  • Deescalation
  • Geriatric social work
  • Social work collaboration
  • Remote work proficiency
  • Intensive case management
  • Communication
  • Collaboration
  • Networking

Timeline

Deputy Public Guardian

El Dorado County Health and Human Services
01.2016 - Current

Master of Arts - Organizational Leadership

University of Massachusetts Global

Bachelor of Arts - Psychology

Brandman University
Nora Walker