Nora Soylu
Toronto,Canada
Summary
Strategic and results-driven leader with 20 years of global experience in Risk Strategy, Credit, Operations, and Compliance within Business Banking. Demonstrated expertise in driving regulatory alignment, optimizing credit and operational processes, and implementing automation to strengthen control environments. Proven success in building and leading high-performing teams, managing large-scale transformation initiatives, and delivering sustainable risk and compliance solutions to support business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager, Compliance Remediation & Remote Strategy
TD Bank
01.2023 - Current
- Led the strategic design and implementation of a compliance remediation program to mitigate regulatory and reputational risk, establishing new operational teams to resolve longstanding non-compliant Business Banking accounts representing over 5% of the total portfolio
- Collaborating with the Product Team to design and implement an Ongoing Monitoring Program for Small Business Banking customers, aligned with Enterprise Regulatory Compliance Enhancement initiatives.
- Develop and execute strategic vision for remote distribution channels, driving compliant and customer-centric banking solutions while achieving a 20% reduction in SLAs and a 10% improvement in customer conversion rates
Senior Manager, Risk & Compliance
TD Bank
01.2021 - 01.2023
- Developed and executed the roadmap to align Business Banking operations with enterprise regulatory compliance standards, addressing process gaps and implementing sustainable controls.
- Designed and implemented Quality Assurance (QA) and Quality Control (QC) programs to improve adherence to KYC and AML standards, reducing operational risk and increasing compliant account openings.
- Acted as business lead for annual AML risk assessments, internal audits, and control testing, providing oversight, review, and challenge of results and remediation plans.
- Partnered with enterprise risk teams to support strategic initiatives, ensuring controls and risk mitigation strategies were embedded into new product and process designs.
- Implemented proactive data-driven monitoring techniques, reducing derogatory account approvals by 57% and achieving credit losses 74% below budget targets.
- Reorganized operations teams to improve segregation of duties and operational efficiency, resulting in a 21% reduction in end-to-end processing cycle time.
- Directed Agile delivery of enhancements to automated credit decisioning, achieving a 20% increase in auto-adjudication rates.
Manager, Credit Policy & Adjudication
TD Bank
01.2020 - 01.2021
- Restructured Business Credit Policy to align with enterprise standards and regulatory expectations, improving credit decision-making and consistency across segments.
- Designed and delivered streamlined underwriting workflows supported by automated templates, reducing deal processing times by 50%.
- Built business-owned risk tools to improve monitoring and reporting consistency across portfolios.
Senior Analyst, Lending
Shopify
01.2017 - 01.2020
- Consistently ranked as a top underwriter, successfully funding over $170MM in short-term business loans.
- Identified key gaps in machine learning underwriting models, implementing recommendations that drove significant improvements in loan offer generation and portfolio quality.
- Collaborated with data science teams to improve risk models and identify parameters for machine learning tools.
Senior Credit Analyst
TD Bank
01.2013 - 01.2017
- Supported development of early warning systems to improve portfolio risk visibility.
Education
Master of Science - Finance & Economics
London School of Economics
Bachelor of Science - Economics
Bogazici University
Skills
- Risk Strategy & Governance
- Regulatory Compliance & AML
- Credit Policy Development & Underwriting
- Process Optimization & Automation
- Enterprise Transformation & Change Management
- Data Analytics & Risk Reporting
- Leadership & Team Development
Websites
Certification
- CFA Charterholder
- British Chevening Scholarship Recipient
EARLY CAREER
- Financial Translator & Consultant – Freelance (2013-2016)
- AVP, Financial Analysis & Structuring – Daruma (2011 – 2013)
- Senior Investment Analyst – Daruma & LBBW (2007 – 2011)
- Investment Analyst – Daruma & LBBW (2005 – 2007)
- Risk Analyst – Citigroup (2003 – 2005)
Timeline
Senior Manager, Compliance Remediation & Remote Strategy
TD Bank
01.2023 - Current
Senior Manager, Risk & Compliance
TD Bank
01.2021 - 01.2023
Manager, Credit Policy & Adjudication
TD Bank
01.2020 - 01.2021
Senior Analyst, Lending
Shopify
01.2017 - 01.2020
Senior Credit Analyst
TD Bank
01.2013 - 01.2017
Bachelor of Science - Economics
Bogazici University
Master of Science - Finance & Economics
London School of Economics