Nora Satti
London,ON
Summary
Motivated and personable university student with hands-on experience in retail, customer service, and team leadership. Skilled at building positive customer relationships, working collaboratively in fast-paced environments, and providing attentive service. Dependable, adaptable, and eager to bring strong communication, teamwork, and a positive attitude to a customer-focused retail team.
Overview
1
1
Language
1
1
Certification
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Sales Associate
JD Sports
London, ON
08.2025 - Current
- Assisted customers with product selections and inquiries.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to achieve daily sales targets.
- Organized merchandise displays to enhance visual appeal.
Supervisor
Tim Hortons
London, ON
05.2024 - 08.2025
- Supervised daily operations to ensure efficient service delivery.
- Trained staff on food safety and customer service protocols.
- Managed inventory levels and placed orders for supplies.
- Resolved customer complaints to enhance overall satisfaction.
Camp Counselor
Forest Cliff
London, ON
06.2023 - 09.2023
- Supervised campers during activities and ensured safety guidelines were followed.
- Facilitated group games and encouraged teamwork among participants.
- Assisted with the planning and execution of daily camp schedules.
- Collaborated with staff to create a positive camp environment for all participants.
Education
Bachelor of Arts - Management And Organizational Studies
Western University
London 09.2025 - 08.2026
Mother Teresa Secondary School
London, ONSkills
- Merchandising techniques
- Inventory management
- Sales analysis
- Customer service
- Team collaboration
- Time management
- Flexibility and adaptability
- Fluent bilingualism
- Project management
Languages
Arabic
First Language
Accomplishments
Academic Achievement
- Dean’s List — High School & First Year of University
Certification
- WHMIS Certified — Workplace Hazardous Materials Information System | 2024
- Food Handler Certified — Food Safety & Handling Certification | 2024
Timeline
Bachelor of Arts - Management And Organizational Studies
Western University
09.2025 - 08.2026
Sales Associate
JD Sports
08.2025 - Current
Supervisor
Tim Hortons
05.2024 - 08.2025
Camp Counselor
Forest Cliff
06.2023 - 09.2023
Mother Teresa Secondary School