Nora McKenna
Charlottetown,PE
Summary
Resourceful Pharmacist with 35 years of experience in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Pharmacist
Health PEI
Charlottetown, PE
03.1999 - Current
- Mentoring pharmacy technicians and trainees, providing insight and answering questions regarding department procedures and medical protocols.
- Overseeing drug preparation and distribution activities to provide safe, efficient care for patients.
- Communicating with physicians and nurse practitioners to prevent harmful drug reactions, therapy duplications and allergic reactions.
- Checking prescriptions for proper contents and labeling .
- Checking prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counselling patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Advising and consulting with patients and nurses on potential side effects, drug interactions, storage requirements, and directions for use.
- Reviewing packages and medication bottles for proper labeling before distributing to patients.
- Creating new customer profiles and updating information in pharmacy computer systems.
- Collaborating closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens.
- Assisting prescribers with special authorization criteria for coverage and/or suggesting alternative formulary options.
- Staying up to date on various government programs and coverages.
- Prioritized and organized tasks to efficiently accomplish service goals.
Pharmacist
Zellers Pharmacy
Charlottetown, PE
09.1998 - 03.1999
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Communicated with physicians to prevent drug interactions , therapy duplications and allergic reactions.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counselling.
- Checked prescriptions for proper contents and labeling.
- Compounded, packaged, labeled and dispensed medications.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counselled patients on proper use of medications and OTC products, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
- Performed administrative duties such as updating patient information and submitting insurance claims forms.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Created new customer profiles and updated information in pharmacy computer systems.
- Collaborated closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens.
- Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
- Stayed up to date on various government programs .
- Recommended over-the-counter medications for patients after assessing symptoms.
- Worked with pharmacy technicians to expedite urgent requests.
Pharmacist
Queen Elizabeth Hospital
Charlottetown, PE
03.1995 - 09.1997
- Responded to various drug information questions and compatibilities for nursing staff and physicians
- Sterile preparation work
- Worked closely in particular with staff of Unit 9 and Hillsboro Hospital
- Rotated on call shifts with other pharmacists
- Oversaw drug preparation and distribution activities to provide safe and efficient care for patients
- Communicated with physicians and nurses to prevent harmful drug interactions , therapy duplications and allergic reactions
- Checked prescriptions for proper content and labeling
- Checked prescriptions for appropriate dosage , drug interactions or allergies before dispensing medications
- Counselled patients (upon discharge) on proper use of medications , responding to questions and discussing side effects of medications
- Advised and consulted with nursing staff and physicians on potential side effects , drug interactions , storage requirements and directions for use
- Reviewed packages and medication bottles for proper labeling before distributing to patients
- Updated information in computer pharmacy systems
- Secured drugs against theft , loss or mismanagement
- Stayed up to date on various government programs
Pharmacist
Lawtons Drugs
Charlottetown, PE
11.1990 - 03.1995
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Communicated with physicians to prevent harmful drug interactions, therapy duplications and allergic reactions.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Checked prescriptions for proper contents and labeling.
- Compounded, packaged, labeled and dispensed medications.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counselled patients on proper use of medications and OTC products, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Created new customer profiles and updated information in pharmacy computer systems.
- Secured drugs against theft, loss or mismanagement.
- Monitored drug inventory levels and placed orders with various companies .
- Submitted billing for third party insurance providers .
- Stayed up to date on various government programs .
- Maintained records of patient profiles, including drug allergies, medications and medical histories.
Pharmacist
Parkdale Pharmacy
Charlottetown, PE
09.1989 - 11.1990
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Communicated with physicians to prevent harmful drug interactions, therapy duplications and allergic reactions.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Checked prescriptions for proper contents and labeling.
- Compounded, packaged, labeled and dispensed medications.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Counseled patients on proper use of medications and OTC products, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Created new customer profiles and updated information in pharmacy computer systems.
- Secured drugs against theft, loss and mismanagement.
- Stayed up to date on various government programs .
Pharmacist
Western Hospital
Alberton, PE
05.1988 - 09.1989
- As the first pharmacist employed by Western Hospital in Alberton , PEI and Community Hospital in O'Leary , PEI , I was involved with setting up the pharmacies
- Monitored inventory and procured medications
- Provided in-service information sessions for nurses and physicians
- Oversaw drug preparation and distribution activities to provide safe and efficient care for patients
- Communicated with physicians and nurses to prevent harmful drug interactions , therapy duplications and allergic reactions
- Checked medications for proper contents and labeling
- Counseled patients (upon discharge) on proper use of medications , responding to questions and discussing side effects of medications
- Advised and consulted with nursing staff on potential side effects , drug interactions and storage requirements of medications
- Reviewed packages and medication bottles for proper labeling before distributing to nursing units
- Secured drugs against theft , loss and mismanagement
Education
Immunization And Injection Training
Dalhousie University
Halifax, NS10.2022
Emergency First Aid And CPR/AED -
Canadian Red Cross
07.2022
Pharmacy Examining Board of Canada - Pharmacy
PEBC
06-1988
Bachelor of Science - Pharmacy
Dalhousie University
Halifax, NS05.1988
Skills
- Dispensing medicines
- Compounding abilities
- Supervising technicians
- Drug interaction understanding
- Interpreting orders
- Calculating doses
- Dosing recommendations
- Resolving complaints
- Consulting with physicians and nurse practitioners regarding appropriate drug therapies
- Verifying Orders
- Patient Education and Counselling
- Monthly narcotic Inventories
- Drug inventory management
- OTC recommendations
- Drug security
Certification
- Member of the Prince Edward Island Pharmacists Association
- Member of the Canadian Pharmacists Association
- Passed the Pharmacy Examining Board of Canada examination
Timeline
Pharmacist
Health PEI
03.1999 - Current
Pharmacist
Zellers Pharmacy
09.1998 - 03.1999
Pharmacist
Queen Elizabeth Hospital
03.1995 - 09.1997
Pharmacist
Lawtons Drugs
11.1990 - 03.1995
Pharmacist
Parkdale Pharmacy
09.1989 - 11.1990
Pharmacist
Western Hospital
05.1988 - 09.1989
Immunization And Injection Training
Dalhousie University
Emergency First Aid And CPR/AED -
Canadian Red Cross
Pharmacy Examining Board of Canada - Pharmacy
PEBC
Bachelor of Science - Pharmacy
Dalhousie University
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