Nora Macker
Escondido
Summary
Dynamic Operations Supervisor with a proven track record at CVS Pharmacy, excelling in performance monitoring and team training. Expert in inventory coordination and process improvement, enhancing productivity and customer satisfaction. Adept at risk management and employee development, driving operational excellence through effective task delegation and quality assurance.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
18
18
years of professional experience
Work History
Operations Supervisor
CVS Pharmacy
10.2021 - 09.2025
- Assisted in daily operations by coordinating team schedules and ensuring efficient workflow.
- Learned to operate equipment safely, adhering to company safety protocols and guidelines.
- Supported inventory management processes by tracking stock levels and reporting discrepancies.
- Collaborated with team members to identify areas for process improvement and enhance productivity.
Front End Supervisor
Vons Companies
05.2007 - 10.2018
- Supervised daily operations to ensure compliance with company standards and procedures.
- Trained and mentored team members to enhance performance and productivity.
- Implemented process improvements that streamlined workflows and reduced errors.
- Coordinated scheduling and staffing to optimize resource allocation and coverage.
- Conducted performance evaluations to identify areas for development and growth.
- Monitored inventory levels, ensuring timely replenishment of stock and supplies.
- Developed training materials for new hires to facilitate onboarding processes.
- Resolved customer inquiries promptly, enhancing overall satisfaction and service quality.
Education
High School Diploma -
Brawley Union High School
Brawley, CASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Inventory coordination
- Production
- Management
- Quality assurance
- Cycle counting
- Customer relationship management
- Root-cause analysis
- Scheduling coordination
- Delegation
- Risk management
- Project management
Timeline
Operations Supervisor
CVS Pharmacy
10.2021 - 09.2025
Front End Supervisor
Vons Companies
05.2007 - 10.2018
High School Diploma -
Brawley Union High School